Bommarillu Family Restaurant & Banquet Hall — Restaurant in Hyderabad

This was my second visit to the place . The first one was pleasent . The second one not so much . I was unhappy with one of the dish because it was burnt ... when I asked to replace it . They refused to replace it because the chef thinks that's the way it's made . Well the chef doesn't understand the difference between burnt and fried, that's the chef .... They then had the audacity to charge me for the dish that wasn't consumed . Ofcourse I paid for it and then I got the dish packed which I did not consume and asked the waiter to give it to the chef .. Everybody these days think they are the winners of the master chef competition! It's simple , a food not liked should be replaced , that's basic customer service . This place was recommended by the doctors at citi neuro . Hope they can work on this feedback and improve their service. Wishing...

I went with my family to have dinner, we are of 4 members, before visiting I called & asked wheather they serve family packs or not, on the call I was told like they do serve but once I reached there they told me that family pack is only for Take aways, I was not informed this by the receptionist, that's my mistake too, I should have asked them. As I saw the menu, I felt like they were a bit expensive. But still we continued and we had a good food but finally the bill was beyond 1300, had we have the family pack it wouldn't have exceeded 800. So, I felt The Bommarillu Family restaurant is not for families to dine in economically. If you are a family and willing to have a budget friendly dinner, better choose the other. Note: This is...

Attended a Paid Seminar. The Seminar was Very Good but the Amenities on this Facility are NOT up to the mark 1.They will switch the Air-conditioning for the first hour and will calmly switch it off after that. We had to ask them again & again to switch the A.C on and the answer is "wait the person is coming" We were provided lunch at the seminar. The Hand wash sinks are getting blocked & nobody takes care of it. When we told the service person about the problem, he just puts a blank face, that's it. When I insisted, the reply is " Your people are doing it". That's true, there are lots of people washing hands,it is getting blocked, then Why are you there for..help keep them...