Fusion 9 — Restaurant in Hyderabad

Recently, I’ve written a detailed review about Amnesia mentioning how it’s located on the 5th floor of Inorbit mall, which is one of the most happening places of Hyderabad. Also mentioning in my review as to how Amnesia shares its rooftop with Fusion9 which is a fine-dine restaurant. While Amnesia is known for great ambience offering a beautiful view of the Durgam Cheruvu and their out-of-the-box cocktails, Fusion9 is known for unique delicacies and desserts. Along with a shared Rooftop experience, they offer indoor seating with an A La Carte Menu and a buffet spread as well. As, a big part of the restaurant is occupied by the rooftop, there’s not much to mention about the ambience. However I do appreciate the attention to detail with regards to the seating and comfort level. As previously mentioned about the shared space, customers enjoy the convenience of ordering uber-delicious food from fusion9 while also enjoying drinks on demand from the Full Bar available at Amnesia. To start off, we were served with veg and non-veg starters which had beautifully curated delicacies like Cripy Corn Croquets, Cheese Broccoli, Iranian Joojeh Chicken Kebab, Chicken Makhmali Kebab, Thai Roasted Chicken, Prawns and Pepper Fish. All of which had distinct flavours and tasted great. The Cheese Broccoli and Iranian Joojeh Kebab were the highlights of Starters. Moving on to the Entrées, heart-filling dishes like, Chicken and Veggie Pizzas, Broccoli Mushroom and Spinach Skillet Lasagna, Railway Road Mutton Curry, Kerala Mutton Fry, Paneer Methi Chaman Bahar, Dhaabe Da Murg along with A range of Pastas and Spaghetti Pesto Aioli were served. The Skillet Lasagna and Spaghetti definitely stole the show among all the Entrées. Finally it was time for desserts. Now, I personally feel that dessert can make or break the meal. I mean in the end, your meal completely depends on how you’d end it. Clearly the guys at fusion9 know how to win hearts, so for desserts we were served the most exotic dishes I’ve ever tasted. The New York Baked Cheese cake with a drizzle of Blueberry Purée, the Gooey Hot Chocolate Brownie and the Baked Yogurt Served with Gulab Jamun and a garnish of Gulkhand (Sweet preserve made of rose petals and sugar, widely used across the city) was served. All of which tasted off the charts good, but the Baked Yogurt was one that stood out. Beautifully baked and had the right amount of sweetness. One dish that could drag me back to Fusion9 for sure. If you wanna spend quality time with your loved one or friends and family, and are looking for a rooftop with good food and drinks on offer, then this place is the riight choice. With an Airy rooftop with good music, Courteous Staff and a beautifully crafted menu, I’d say this place is worth every penny spent. My experience has been great overall and I’ll surely visit...

We’ve been regular patrons of Infusion9, but our visit yesterday was disappointing on several fronts.

Delayed Drink Service: We placed our drink orders early, but one of the mocktails took over 30 minutes to arrive after several follow-ups. This delayed the group activity we had planned around our drinks. Undercooked Food: We ordered platters and mutton-based appetizers. The mutton was not cooked well and failed to meet basic expectations for taste. Unprofessional Service: One staff member began carelessly pushing snacks onto plates using a serving spoon instead of picking food up properly. Miscommunication in Orders: I specifically requested a tiramisu, but it was served to someone else. When I asked for it again, it took an unreasonably long time to arrive. Lack of Preparedness: The platters were brought to the table without any cutlery. We had to specifically ask for them to be served properly. Improper Presentation: The nachos and crispy corn were placed on the table without a serving spoon. This is not acceptable in any dining setting, let alone in a premium establishment. Subpar Dessert Quality: The tiramisu was disappointing. It was dry, with dense cake layers that lacked finesse. The texture was off, and it didn’t reflect the quality we expect in a city like Hyderabad. Incorrect Beverage Service: I ordered tonic water with a full glass of ice and a slice of lime. What arrived was warm tonic water without the lime. I had to return it and request a replacement.

Additional Context: • All of these issues occurred within the first hour of our arrival (7:30 PM to 8:30 PM). • Importantly, the restaurant was not busy at this time, so the lack of service cannot be attributed to crowd management issues. • The overall experience reflected a serious lapse in basic hospitality standards.

Message to the Management:

When you position your restaurant in a premium location like Inorbit Mall and charge accordingly, your service must reflect that standard. Basic hospitality and respectful service are not optional—they are expected.

Being served in a careless and disrespectful manner is unacceptable. If someone has the audacity to shove food into a guest’s plate without properly plating it, it reflects poorly not only on the individual but also on your brand.

Please do not have your team call my office to request removal of this feedback. Instead, use this as an opportunity to retrain your staff, reinforce service standards, and raise the quality of your offering. A premium experience starts with respect, attention to detail, and professionalism—none of which we received yesterday evening, hence you...

A Perfect Brunch Place . . . Recently visited Fusion 9 with friends for a Sunday Brunch. Situated on the fifth floor of Inorbit Mall, Fusion 9 holds the honour of best dinning with a phenomenal view. It is huge with in and outside seating area having enormous space to accommodate 50-60 people and more at a time. Fusion 9 comes with variety of different cuisines and group friendly dinning. The buffer here is rich in versatility, you get a lot of option to choose from. The entrance comprises of a huge table full of appetizers, salads, breads and other confectionery. Followed by the seating areas, the place also has a bar which serves nice cocktails and drinks. The outdoor seating has a pleasant ambience, so does the inside. The interiors are profoundly attractive and lit up the mood. Coming the Brunch Buffet, it comprises of dishes served at your table, soups...both vegetarian and non-vegetarian, condiments, sandwiches and mini burgers, pizzas, live counters, live Mongolian counter, buffet lunch and dessert counter. Among the Starters which are served at the table consists of veg croquettes, veg Manchurian, hariyali paneer tikka, tandoori chicken, chicken pakoda, batter fried fish in hot garlic sauce. In these the best picks are the fish and the tandoori chicken. Totally spectacular!!! They have a live counter for Dosa and Uthappam. Totally loved it. You can get freshly prepared Dosa served with two types of chutneys. Coming to the lunch buffet counter, it has many specimens for veg and non veg. For veg starts with veg lasgna, Ratatouille, Paneer do pyaza, aloo matar, bhindi jaypuri, veg Pulao, Sambar and steam rice. For non veg, there are grilled fish, roasted chicken, mutton saagwala, Lucknowi chicken biryani. These all are accompanied by curd rice, curd, papad, pickles, naan, roti and parathas. Lastly the dessert counter has mini mousses, various pastries, fresh cut fruits and gulab jamun. Coming to the drinks, the cocktails served here were quite decent, but a few needed improvement. Same with the mocktails, some were refreshing and others were average in taste. Overall this place holds the best choice for buffet options. Dinning with a beautiful view, with exquisite food and company calls for a rush here. Most recommended...