Recently, we visited Golden Pavilion Restaurant and ordered their Mutton Marag and the most popular Special Shahi Gosht Biryani. The experience was a mix of highs and many lows.
To start with the positives, the ambiance was decent, and the Mutton Marag was flavorful. The taste and seasoning were just right, and it was a good start to the meal. The Special Shahi Gosht Biryani was excellent. The mutton pieces were tender, and the rice was aromatic and flavorful. We were satisfied with the food’s quality and taste.
However, the service and response time were extremely disappointing. We arrived at the restaurant around 3 PM, and since there were no vacant tables, the staff requested us to share a table with another group. While this was inconvenient, we agreed because we were very hungry.
We placed our order at 3:15 PM but received the Mutton Marag only at 3:45 PM after repeatedly reminding the staff. The Biryani, shockingly, arrived at 4:05 PM—45 minutes after ordering. Despite us sharing the table, the management confused our order with the other couple seated with us. The staff claimed the Biryani was being cooked only at 3:50 PM, which was frustrating.
By the time our food arrived, we were starving, and the delay completely ruined the experience. It’s unacceptable for a restaurant to ask customers to share tables and then fail to manage orders properly. This is not how you treat customers. Making them wait for such a long time, even after reminders, is unacceptable. Proper coordination and communication among the staff are essential, and they must take orders more seriously.
While the food was great, the poor service and response time overshadowed the experience. Unless they significantly improve their service and response time , I would hesitate to recommend this restaurant. Very disappointing and not...
Read moreHad Mutton Marag and Vijayawada Mutton Biryani as Zafrani Mutton Biryani has been Discontinued In that Biryani u will find Tomato Flavour and sambar is accompanied If ur looking for Andhra Biryani with Less Spice this is one of the spot Marag was ok
I recently had the opportunity to dine at a restaurant that left a lasting impression on me. From the moment I stepped through the door, I was captivated by the warm and inviting atmosphere. The decor was tastefully done, with a blend of modern and traditional elements that created a cozy and inviting ambiance. The service was impeccable. Our waiter was attentive, knowledgeable, and friendly, making us feel welcome from the start. He took the time to explain the menu in detail and made recommendations based on our preferences. The food was absolutely exquisite. Each dish was meticulously prepared and presented with care. The flavors were bold and complex, yet perfectly balanced. From the appetizers to the entrees, everything was simply delicious. One thing that particularly stood out to me was the restaurant's commitment to using fresh, locally sourced ingredients. This was evident in the quality and taste of the food. Overall, I had a wonderful dining experience. The restaurant exceeded my expectations in every way. The atmosphere, service, and food were all top-notch. I highly recommend this restaurant to anyone looking for a memorable dining experience. It was nice experience here and can try different menus in future We can also have a...
Read more5/5 stars - A Culinary Masterpiece at Golden Pavilion, Banjara Hills!
We had an unforgettable dining experience at Golden Pavilion, thanks to the exceptional service and mouth-watering dishes. The standout stars of the meal were:
Mulakaya Mutton Rost: A flavorful and tender mutton dish that melted in our mouths. Mutton Chops: Perfectly grilled and seasoned, these chops were a delight. Biryani: Aromatic and flavorful, the biryani was cooked to perfection. Mutton Marag: A rich and comforting dish that warmed our hearts.
But what truly made our experience special was Sudip.
His warm welcome and attentive service set the tone for a fantastic meal. Sudip's suggestions were spot on, and he ensured that our glasses were always full. His knowledge of the menu and passion for the food were evident in the way he presented each dish.
Sudip's enthusiasm was infectious, and he made sure we felt like family. His friendly demeanor and prompt service made our dining experience truly memorable.
If you're looking for a restaurant that serves authentic, delicious food with exceptional service, look no further than Golden Pavilion. Sudip and the team will make you feel like royalty. We can't wait to come back!
Highly recommended for:
Delicious Hyderabadi cuisine Exceptional service Sudip's warm hospitality
We'll be back soon, and we can't wait to try more of their...
Read more