Hotel Suprabhat — Restaurant in Hyderabad

On jully 19 th 2025 Saturday we had lunch in sampradaya restaurant just and ordered methi chaman and butter roti for my wife and daughter and for me North india thalli while eating only my wife complained that some problem with dish is there and she only ate one roti with methi chaman my daughter ate 2 rotis as with spoiled curry just ghey kept in iven and served spoiled curry totis were also bad and after coming home after few hours we really had a tough time my daughter was vomting like any thing with severe stomach pain and after few hours mg wife was also vomitimg from evening took both of them to hospital and doctor confirmed it is food poisoning and gave injections and recised them now 3 days over then are still not ok o antibiotics for me also issue was there big minor issue wr were regular customers to suprabhat as we stay in nacharam and ghis is only veg resto there food quality is dirty now a days and service wise also as if they are preparing fresh food ghey take one hour to deliver the items I strongly not re commend this hotel any more think twice while going called manager to earn them this is happening and his...

Been a frequent visitor and I see a decrease in staff response/respect too! -Please check your bill they will add an item you dint order too! Food taste was fine but not this behaviour from staff! Rush time, but staff irresponsible even when crowd reduced. is it sambar? Or sugar water? -They simply say, if you want you eat don't argue while I just asked them isn't there an oven? To warm the upma served to me at 8:20pm for which they said it will be hot only mrng time! my problem here is...when I told them upma is not hot? He put his finger on upma to check!!! Later what I've seen is he was removing the used plates with the same hand! waiter said u order other item then I said no warm Karo...he mumbled something and informed manager. No response...I asked again then the manager came and said mam you order something only this warm upma can be, I said you don't have an oven to warm?for which he responded 'dont argue' but did I am arguing? It was a question na.

We are paying for what you asked for you to serve us what is on...

This hotel is a very great place, and one thing I definitely need to mention is a senior manager here. He is a very competent and polite person with excellent overall observation skills. Once, I was at the hotel but didn't inform him that we were from GVK. Previously, GVK employees received a 10% discount, but I forgot to mention it. However, at billing time, I told him. He initially said that this policy was no longer in place and wouldn't be acceptable after dinner. Nevertheless, he gave me the discount. Yesterday, I also inquired about the 10% discount, and he informed me that the offer was no longer available, but he still gave it to me. I'm not saying he is good just because he gave me a discount, but his attentiveness to every customer's needs is remarkable. He focuses on individual requirements. However, I wasn't entirely satisfied because the general staff didn't seem to focus on individual customer needs as much; they seemed more engaged in group...