KFC — Restaurant in Hyderabad

One of the worst experiences I have ever had in a KFC store. Under trained staff - people are all over the place. They are under staffed as well.

The ordering units at the counter was shut so everyone had to order only through the self kiosk. After ordering I was told to wait 30 minutes for my order. I did wait patiently as I could see this is a new outlet and everyone seems to be still trying to figure things out.

Once I received the order and got home, I found

Tandoori dip was missing in my combo order with peri peri strips The worst zinger burger ever. Undercooked patties with dry horrible buns. I ordered 3 zinger burgers and all three were undercooked. So clearly they have some real problems. Overcooked wings - wings were almost like chewing on a box of cardboard. Again don't think they have been trained well. Fries weren't crispy either.

I don't think this outlet is at the standard of operations in terms of quality of food or service. If this continues this gonna bring KFC brand down in this area. People don't pay this kind of money and expect bad food and poor service from KFC.

I was glad there was a KFC opening right next to my house. But now I don't think I am gonna walk in to this branch for sure. Would rather drive a few more kms to find the next one where I know the food is really "finger...

I recently visited this KFC branch and had an excellent experience. I pre-booked food for dine-in using the app, which was super convenient and hassle-free. The staff here were very attentive, polite, and welcoming, making sure we were comfortable throughout our meal.

I’ve seen some negative reviews about the staff, but that was not my experience at all they were fantastic and provided great service.

We ordered the crispy chicken and the peri-peri chicken, and both were cooked perfectly with that classic KFC flavor we all love. The chicken was hot, fresh, and perfectly seasoned truly finger-lickin’ good!

The restaurant was clean and well maintained, making it a pleasant place to dine in. Overall, I highly recommend this branch for its great service, friendly staff, and...

This is another failed franchise of KFC. The workforce is very low, and they couldn't be able to handle the small crowd. They need to learn how to communicate with customers. They sound very harsh while speaking sometimes they behave very rudely with customers. I ordered only one meal, and I was waiting for 30 mins. They were very rough with delivery boys. The place is not well maintained. The seating was available, and it was almost empty when I visited. I recommend not visiting this place as they don't have any customer value, you will be very disappointed with the service. There are many alternatives at West Marredpally. I suggest not to waste your time...