Naturals Ice Cream — Restaurant in Hyderabad

Why?? Why did it take years to build a franchise at the centre of the city. I know its gonna rock now. I love love love the sitaphal ice cream. Its the best item I ever had. I feel tender coconut is overrated though. Kesar pista ice cream is subtle. They have the best ice creams here. Also, they have best tasting waffle cons also.

Their service is fast. The ambience is great. They have benches against the walls. It looks like a closed garden without plants🤣 waiting to try more flavours because its in the centre of the city and we can visit here more often now. Yayy!

Visited it again! Had anjeer ice cream and chickoo ice cream. Both of them were very creamy and tasty. I loved the...

While no doubt the taste is really good, I love their icecreams

But I had a very terrible experience today

I had ordered from the natural official website and still haven't received the order and the store manager says it's not their responsibility since delivery partner didn't come and he even denied me a refund. When I got frustrated, he disconnected the call.

That's the worse customer service. And that might make me lose the trust.

After escalating and speaking, I got my refund. But it made me lose trust on their customer service. Taking responsibility is the basic level I would...

A bunch of cheapos running a premium space.

Well me and my cousins got scolded by the store manager Sadath Khan for asking for the weight of the ice cream. They said the cone should have 80 g of icecream. Out of three ice creams two weighed 70g one weighed 85g. So we asked to replace the two underweight ones. He asked his team to replace the 85g one with 80g also. That's the kind of lowness the store operates on.

He got into a verbal spat with my cousin for no reason. He also made vulgar comments...