Pizza Hut | Kothapet Nagole Road, Hyderabad — Restaurant in Hyderabad

I visited today on 19th May 2024,at around 9:20pm . After my billing I was told that we are not allowing done in (without an intimation or board). When asked about the maintenance, I was told by manager that it's not possible maintain without flies. There are two bays with 6 tables on one side and 4 tables on the other side. At 4 tables bat, there are 2 A/C's which were turned off. When asked by the billing person, he replied saying these machines are not working , even after a month ago they complained but they did not get repaired. Neither were fans or coolers were present to make sure the store is cool in this season. Both the billing person and the manager denied. We are not accepting customers for dine in.

There are hell lot of flies in the tables. When asked, a lady came to clean. No purpose to clean, when they are saying this way which makes customers unwelcomed!!!

I am a very regular visitor to this store, but I today felt very bad.

I don't think atleast I must have been told by buller that we are not allowing dine in.. for no reasons.

I never wish to visit...

!

Rating: 1/5

I recently visited Pizza Hut with my friends, and unfortunately, it was a complete letdown. The pizza was a major disappointment - the crust was soggy, the toppings were scarce, and the flavor was bland. We ordered a variety of pizzas, but all of them lacked the quality we expected from a renowned chain like Pizza Hut.

The service was also subpar. Our server seemed disinterested and took ages to take our order. The wait for the food was excruciatingly long, and when we asked for refills on drinks, we were met with a dismissive attitude.

To top it off, the ambiance was lackluster - the seating was uncomfortable, and the music was too loud. We left feeling underwhelmed and overcharged. Needless to say, we won't be returning to Pizza Hut anytime soon.

In short, our experience was a disaster, and I would not recommend Pizza Hut to anyone. There are far better pizza places out there that actually care about serving quality food and providing good customer service. Save your money and avoid Pizza Hut!

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I would give zero points to this. Very worst and rude behavior by two make staff. We ordered for a pizza which was 1+1. Initially we said we need only 1 thinking that they would charge half price for that. But the staff dint even inform to us that it will charge the same amount even if we take 1 or 2. We later asked to give the +1 but they denied. We asked very humbly regarding that, that it's their responsibility to tell that it would charge the same for 1 also, but they answered as very rudely. One more biggest thing is that, they don't have proper maintenance. There were so many mosquitoes, flies and typical insects flying over there. My 1.6 year baby who was sleeping got disturbed and woke up due to the mosquito bite. It hurt her so badly. I'm posting the pictures of the bite also. We are very much disappointed on going there. We regretted so much and not even had the satisfaction of having pizza over there. Very...