Domino's Pizza | Sodala, Jaipur — Restaurant in Jaipur Municipal Corporation

I went to this dominos outlet along with my friend on March. The place was well maintained but it was almost close to empty when we were there. When we ordered our pizza , they informed us that we can't add the "cheese burst" to our pizza cos apparently the "machine is broken" . So we were forced to have the pizza without the cheese burst & we didn't really enjoy it. We faced another inconvenience when it was time for the payment . We wanted to pay either by a card or use Gpay/PhonePe but the staff at the counter told us that they were just accepting cash at that moment. I don't stay in Jaipur so I've no idea if those two problems have been solved by now but it's been exactly 6 months now so I'm sure it's all sorted now. I hope it is... 🤷‍♀️ but my experience with this particular outlet was obviously quite bad so I'm gonna rate & review it...

Zero hospitality & pathetic UI of world's leading food Co.. They loot the customers in varied manners.. Shame on you Jubilant FoodWorks Limited for such non responsive behaviour and carelessness.. Firstly they deducted amount from my bank and because of their "garbage" software systems built in, their employees are not able to process my order and showing no order being placed.. Inspite of all that, i managed to order from different account from another bank and then they looted me on offers saying they will deliver something as a birthday surprise.. Huhh.. Thats all jokes folks! Even their delivery boys are careless.. Kept the change of a considerable amount with himself & when asked for, he quoted it as delivery charge.. Its quite sad that such a reputed brand is looting customers at the cost of their...

To the owners and management – you should be ashamed. I had one of the most disturbing experiences of my life at your establishment. I placed an order, and without reason, it was cancelled under the pathetic excuse of “maintenance.” When I calmly asked why, your staff didn’t just get rude — they got aggressive. One of them started threatening me, and soon after, a group of your employees came out like thugs, surrounded me, and tried to physically intimidate me.

Let me make this clear — this is not a restaurant; it’s a place run by street-level bullies. I had to walk away for my own safety, but don’t think this will be forgotten. If you think customers can be treated like this, you’re deeply mistaken.

To anyone reading this: stay away if you care about your safety. You’ve...