Pathetic and untrained staff. I was there on 31st Jan 2022 placed order for ultimate bucket. Bill was given and I was standing in que waiting to collect the order. After 10 minutes I asked the lady how much time it will take, she replied where is ur KOT i told her that I got bill n i don't have KOT with me. She took the bill from my hand there were other people too standing for their order. Later I asked where is my order he replied where is ur KOT? I gave him the same answer. I was told again and again that it will take 5minutes, I had placed order at 19:44 hrs i was standing there till 20:30hrs. I don't that i am responsible to carry KOT with me for order, cashier has to punch the order and handover the KOT to kitchen. And If they were unable to fulfill the order they could have told me and would have cancelled the order. Instead of apologizing your customer they were laughing at me when I raised my voice and started complaining. And my order was immediately served when I raised the complaint. I was not begging your staff for food, it was paid and I had paid for the services and food. Unacceptable attitude of staff from big brand like KFC, roadside fastfood vendors gives better services then what you are giving. Please give serious training to your people. I have seen staff at KFC Ahmedabad which is at Amvawadi, very friendly, there is a guy who is deaf but his service is best. Get him to Jammu barch and tell your physically fit staff to get training from him, they will learn about customer...
   Read moreKFC Wavemall Jammu is a nice place for family, friends or other social gathering. But there is asymmetric information about the type of non-veg served here, whether they are serving halal or jhatka i don't know and I'm not sure that they are serving halal because every halal serving hub used to display a board with the tag that they serve halal only. In case of KFC Wavemall Jammu they are not using no such display board rather you even do not find anywhere on there menu card that thay are serving halal or you even don't find anywhere on internet that they are serving halal. On enquirying to the staff members they claimed that they are serving halal. I eat a burger there last sunday and I won't feel halal so, I won't suggest believers to eat there until they clearly mention of serving...
   Read moreKFC Corporation is the largest fast-food chicken operator, developer, and franchiser in the world. KFC, a wholly owned subsidiary of PepsiCo, Inc. until late 1997, operates over 5,000 units in the United States, approximately 60 percent of which are franchises. Internationally, KFC has more than 3,700 units, of which two-thirds are also franchised. In addition to direct franchisingand wholly owned operations, the company participates in joint ventures, and continues investigating alternative venues to gain market share in the increasingly competitive fast-food market. In late 1997 the company expected to become a wholly owned subsidiary of Tricon Global Restaurants, Inc., to be formed from the spin off of PepsiCo's...
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