Burger King — Restaurant in Kalyan-Dombivli

I visited the Burger King kalyan outlet several times and every time it was same experience of good taste and variety of different tastes of burgers, very delicious cold coffee and chocolate thick shakes far better than McDonald’s. But still one think is same, very poor management. The kalyan outlet management is actually spoiling everything that Burger King has to offer. Every time I go, almost tables are unattended and uncleaned. 1st floor AC is always either off or not working, no sweepers/cleaners present to attend tables quickly, the person take orders either they give wrong sides, dips or sometimes we have to ask them that one of the item is missing in tray. It’s not there mistake as all customers ask them where is sweeper and why AC is not working and they have to take orders and also find for the sweeper/cleaner. It’s not once but always the same story. If the management will improve they will have more customers than McDonald’s. McDonald’s is serving same menu for long time but management and ability to attend huge demand is far better than burgerking which struggling here to attend even 3-4 customers...

Visited here after lockdown. *CLEANLINESS & MAINTAINANCE Glad to see all the pandemic related protocols were adhered to. The outlet is clean and well maintained. Since, there is sitting area on ground floor as well as first floor its not getting too crowded so felt safe to visit. Tables were getting sanitized before and after use. One thing they can improve on is washrooms needs to be kept clean.

*FOOD I had ordered cheese meltdown burger, cheesey fries and pepsi. As always the food quality was good. Taste wise I found cheesey fries good as compared to burger. The burger didnt had that quantity of cheese as the name suggests so little disappointed. Next time I'll go with my fav whooper rather than cheese meltdown.

*SERVICE N STAFF The order was given to me quickly the staff is prompt with services. Good job guys. Staff is polite n cooperative.

*If you wish to visit this outlet in your own vehicle you need to have some patience with parking space availability since the outlet is road touched there are very few parking...

Very poor service

i am visited in kalyan, khadakpada burger king ...there service is so much poor unfortunately the low standard service in your store we had gone to dine at your store. after getting table i had to wait to the clean the table i told more then 3 times they ignore me fly there flies and mosquito also is very shameless thing after i place the order then they clean my table this is not fair to me and we had to wait half hour to getting the order ....after i feel like a sweating and i told to switch on the ac more then 3 time but they not on the ac ones again they ignore me i eat the half order half get to the parcel ...flies fly on my table not cleaning the store ..i don't know but your staff don't want to giving me the proper service staff is very Arrogance i visited the many time in your store but i have never received such had service i request you too look into matter and take...