I am writing to express my disappointment regarding my recent experience at Diksha Restaurant in Kalyan near station. I visited the restaurant today at 9pm and ordered three items - paneer butter masala, roti, and dal khichdi.

While the paneer butter masala and roti were good, I was convinced by one of your waiters to order dal khichdi. Unfortunately, it was too much in quantity for one person and I could not finish it. Therefore, I requested the staff to pack it so that I could take it home and avoid wastage.

However, when the bill was presented to me, I noticed that there was an additional charge of Rs. 10 for packaging. When I questioned this charge, the waiter informed me that it was a standard charge for packaging. I declined to pay for the packaging as it was not mentioned earlier, and the waiter was not able to provide a satisfactory explanation for the extra charge.

During this interaction, I found the attitude of the waiters to be unprofessional and disappointing. Despite informing the staff that I did not want to pay the extra charge, I was approached again by another waiter on my way out who demanded payment for the packaging.

Eventually, I offered to pack the food in my own tiffin, and the waiter made me do so in the middle of the stairs, which I found to be extremely unprofessional.

I would like to express my dissatisfaction with the service provided by your restaurant, which was pathetic and unaccommodating. The behavior of the waiters towards me was unacceptable, and I was extremely disappointed with my overall experience at Diksha Restaurant.

I hope you will take my feedback seriously and take the necessary measures to improve the service provided by your restaurant.