It's been 28 years for me in Karwar, and I've tried food in multiple new and old restaurants, but I've never had such a terrible experience until today. I feel ashamed and sorry for the people who have been here, be it the native Karwarians or tourists. I received refrigerated biryani and starters that smelled rotten. The biryani was at least made 2 days before, and the chicken in the starters was so bad that the two of us couldn't finish 6-7 pieces. The staff is rude, and the owner doesn't seem very interested in running his business. I'd rather eat roadside food or starve for the rest of my life before putting my foot down again at this restaurant.
If this behavior and theft continue, it won't be long before these guys shut down the restaurant.
I've never been this disappointed. I thought of returning the food to them and getting a refund, but the staff and the owner were so rude in the first place, I was pretty sure they'd cross-question me or even finish the food to make...
   Read morePatrons often praise the restaurant's biryani, describing it as "awesome" and "mouth-watering." chicken biryanis are popular choices, noted for their authentic flavors. The menu also features items like kathi rolls and seafood, catering to diverse tastes.
Ambiance and Service The establishment offers a cozy atmosphere, though seating is limited. Some reviewers suggest opting for take-away during peak hours to avoid long waits. Service quality appears inconsistent; while some customers commend the staff's efforts, others report delays and less attentive service.
Final Thoughts Annapurna Biryani Paradise offers flavorful dishes that resonate with many, especially biryani enthusiasts. However, potential visitors should be prepared for possible service delays and consider take-away options during busy times. With some improvements in consistency and customer service, this restaurant could enhance its...
   Read moreI had recently ordered a Veg Thali from your restaurant from zomato, but to my disappointment, I received chicken served along with it. This was completely unexpected, especially since I had specifically chosen a vegetarian meal. Such mix-ups can be very concerning, particularly for customers who avoid non-veg food for personal, religious, or health reasons.
Additionally, the taste and quality of the food were not up to expectations. I also tried calling the contact number mentioned with my order, but unfortunately there was no response, which made the situation even more frustrating.
I request that you please look into this matter seriously, improve your order accuracy, food quality, and customer support responsiveness to provide a better experience...
   Read more