My recent visit to Amrut Restaurant left me utterly disappointed and frustrated. I had high hopes for a delightful dining experience, but unfortunately, it fell short in every aspect.
First and foremost, the service was abysmal. Despite placing a simple order of fish thalis and chicken biryani, it took well over an hour for our food to arrive. This unacceptable delay left us hungry and impatient, and the lack of communication or apology from the staff only added to our frustration.
Moreover, the staff's demeanor was far from courteous. Their indifference to our plight and apparent lack of concern for customer satisfaction was glaringly evident throughout our ordeal. It's disheartening to see such disregard for basic hospitality in a supposedly reputable establishment.
Adding insult to injury, there seemed to be no valid reason for the prolonged waiting time. The restaurant was not particularly busy, yet we were made to wait unnecessarily, which only further dampened our dining experience.
To make matters worse, the restaurant imposed numerous unnecessary restrictions, making the dining experience feel restrictive and unwelcoming. These arbitrary rules served only to exacerbate our dissatisfaction and detract from the overall ambiance of the restaurant.
One of the most basic amenities lacking was the absence of finger bowls, a staple in any decent dining establishment, especially when serving dishes like fish thalis. The oversight of such a fundamental aspect of dining etiquette reflects poorly on the restaurant's attention to detail and commitment to customer satisfaction.
As for the food itself, it was a major letdown. The chicken biryani, in particular, was nothing short of disappointing. It lacked flavor, freshness, and authenticity, leaving much to be desired. It's disheartening to pay good money for subpar food, especially when expectations are high.
In conclusion, I strongly advise against dining at Amrut Restaurant based on my dismal experience. From the unacceptable waiting time and unprofessional staff to the lackluster food quality and overall disappointing atmosphere, there are far better dining options available elsewhere. Save yourself the frustration and look elsewhere for a satisfying...
Read moreHave given high rating to this place earlier and also recommended in my 2 team-bhp posts. Just in 1.5 yrs I have been here for 5-6 times and even take yellapur karwar route for Goa to stop here for both sides. It's a phased manner restaurant development above a liquor shop- they added liquor and food section above first, then a famil AC section above and then an AC section for family on GF now.
Unfortunately, the influx of more tourists has made the service and food quality going down while prices keep going up every visit. Within 1.5 yrs I can see huge deterioration in food and service. Anyways- latest review- orawn butter garlic have goine 1/4th in size, Red Snapper ghee roast lost all awesome taste which was there till an year back (based on last 2 visits and not only latest one), Thali is basic.
Biggest problem is service- Gopi(if I recall correctly the head chef), his attitude has changed for worst in last 3 visits- he pushes for smaller size fishes - take 2 in place of med size, Tries to push for higher priced menu items, We were served plain roti in place of Butter roti- on telling him- he mentioned will bring butter for last 2 rotis- it was denies, but we were billed for butter roti. Despite of giving wrong item he kept pestering for tips for staff - I denied it and he kept asking - 6 times in total. I told him I gave the same staff 200 Rs tip last visit and previous one as well. This time its not worth- He said no- add it. WOW... seems he has been instructed to get that added to Card swiping instead of cash.
Only decent thing is owner Bharat and perosnal touch- he personally meets people- but he needs to manage the game if it is scaling up. I am going to advice people against visiting in my travelogues and...
Read moreRating: ★★★★★ (5/5) Recently had the pleasure of staying at the amrut Hotel, and it was an experience that xceeded all expectations. From the moment I walked through the grand entrance, I knew I was in for a treat. The first thing that struck me was the impeccable service. The staff were not only attentive but also incredibly friendly, making me feel welcome from the get-go. Check-in was a breeze, and they accommodated my special requests without hesitation The room I stayed in was nothing short of stunning. The decor was modern yet cozy, with tasteful furnishings and a breathtaking view of the river from the floor-to-ceiling windows. The bed was incredibly comfortable, and the amenities provided were top-notch, from the luxurious toiletries to the high-speed Wi-FiOne of the highlights of my stay was the hotel's dining options. The on-site restaurant served delectable dishes that catered to a variety of tastes. Whether I was in the mood for a gourmet meal or a casual snack, the culinary team delivered outstanding fare every time.The amrut hotel also boasts impressive recreational facilities. I enjoyed relaxing by the rooftop pool, which offered panoramic views of the city.The fitness center was well-equipped, allowing me to maintain my workout routine during my stay.Location-wise, the hotel couldn't be better situated. It's within walking distance of several attractions, making it an ideal choice for both business and leisure travelein conclusion, my stay at the amrut was a memorable and delightful experience. The combination of exceptional service, luxurious accommodations, and prime location make it a top choice for anyone visiting this city. I can't wait to return and indulge in the hotel's...
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