Hotel New Arpana — Restaurant in Karnataka

All though food quality is good and value for money. I feel like these mangalorians have developed this sense of rude swagness to them. We understand that the most of the people who visit the temple are not educated and most them would be from north Karnataka or Mandya side people who will have some trouble understand the tulu mixed kannada slang of the hotel owners, these customers some times ask same questions repeatedly, that shouldn't make the hosts angry and shout back at guests without even considering their age. I felt bad when this happened to an uncle in the hotel today. This is not just the problem with this hotel but the most of people here are not so humble and they will get pissed and get...

One of the oldest and most popular hotels at Dharmasthala. Located in a prime location right at the entrace of the temple beside Annappa Swamy temple and opposite to the bus stop. The hotel is usually crowded mostly occupied by tourists and temple devotees. They have limited breakfast items, but taste quite good. Quality can still be a little better.There is self service here and on exceptional cases they even provide table service. The prices are quite reasonable. Service is superfast. Filter coffee and Masala tea simple steal the show. Mobile wallet payments are accepted. One has to look for parking spaces during peak hours. Would...

I just witnessed an unfortunate incident. A man who had come with his family for breakfast politely asked for some extra sambar. Instead of responding respectfully, the hotel owner humiliated them by saying, "Why are you begging?" A simple, polite refusal—perhaps mentioning that extra sambar isn't free—would have sufficed. But the owner's response felt classist and a clear misuse of power, taking advantage of his position and the hotel's location. It left a sour mood for everyone around. The fault was entirely the owner's—he clearly forgot the basic principle that the customer is king.

That said, the...