Terrible experience and this is coming from someone who's been going to KFCs her whole life. We ordered a bucket (the biggest one there) and it came half full. The pieces were so small it looked like they were half the size of what you would get at any other KFC. We needed only one bucket with regular pieces but due to this had to order another bucket and upon complaining received the second one filled to the brim with regular pieces. They looked a bit lighter than they should be but the proportion was fine the second time (after complaining). The fries we ordered with the bucket came after we had almost completed our food - everything in the meal did not come together. As mentioned in another review as well (please do read a few to see how bad this really is) the dips ordered were not given and were only provided after asking for them. KFCs have a certain standard that keeps customers coming back but Dharwad KFC is absolute trash. If you're thinking of visiting, don't. Even the washroom was stinking. The place was deserted and the reason is very obvious. Very disappointed as the standards of KFC are not in the least maintained here. Worst experience....
Read moreDear concern , Yesterday I have been visited with my Family to KFC store at Dharwad store ... my family felt that the hospitality is worst ...towards customer There is no proper communication with the customer , we have to place Orders as per your guidelines & choice , if we are comparing the prices with online afcouse small changes will be there . But they way of telling to customer is very Rued, we visited in the evening time , there was not much rush at the store , once after receiving the Order we have to wait 15 min till counter get cleaned I requested the staff over there to clean it , but they we’re refusing it ...one staff is telling to another staff to clear . My wife was stand for long time carrying a kids , Which really disappointed , as KFC is an international Brand don’t spoil it ...Brand it self Gives the business. Dharwad KFC Staffs need to educate More...
Read moreVery Bad Service. I had placed order at 5.50 pm but the delivery i recieved at 7.30 pm. They said their own drama of my number wasnt connecting , first they faked .me by saying they cudnt contact me as i had given only 9 digits contact number but if it was true then i told them how did i recieved the otp while i placed the order. Thy kept on saying something or the other evry now n then later they said they r sorry and they r remaking my parcel and sending it within 5 to 7 min in which i recieved it after 20 minutes and the burgers wer all not at all warm or hot also it seemed they wer made quite before an hour or so and even there was no mayo no lutice , i m so dissppointed by the staff or who ever is handling KFC in dharwad as they are just destroying the name KFC has been my love since childhood and this experience makes me to never opt it again atleast...
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