Neptune Bar Mysuru — Restaurant in Karnataka

Staff are not friendly and when we entered there was no response or welcome or guidance where to sit, after some time we sat on one table, but they came and asked us to shift the table by saying this tables are only for the customers who stay in rooms. Finally we sat on other table. The taste of the food is yummy but the cost of the alcohol is very high compare to outside. The Ambience is nice. Finally its a ITC star hotel but they did not accept the American Express cread card, saying we don't accept. And the name on the menu is different. For the food there was delay in the...

Service was poor, we ordered for one dish and it took them almost 1.5 hours to get it after repeated follow ups. While paying bill I had an option to pay online and get a discount but the waiter kept saying it's not allowed until I asked him to get the manager post which we were allowed to pay online at a discount. The food was reasonable but overall service experience was poor. If not for the food I probably would have gone...

Not customer friendly. But good...