Oven Story — Restaurant in Karnataka

I would like to draw your attention towards the worst service of ovenstory. I have ordered garlic bread and cold coffee from there through Zomato. Firstly my order got delayed by 2 hour and when I called ovenstory regarding my order the girl said as it is sunday it is highly crowded that is why your order is delayed and as an apology she said she will send mango cheese cake along with my order and she assured me that next time it won't happen again. To my surprise when my order got delivered no extra cheese cake or anything was there and icing on the cake is garlic bread was totally cold and tasteless. This deceiving behaviour of that girl is very bad. I feel very disgusted that this type of people exist in this society. From now onwards I am never going to order anything from ovenstory and would recommend the same to others also so that nobody else tastes the same...

Worstttttt platform. Never ever order from this place. Never. It was night. They won't update you or inform you where the order is and if it won't get delivered or something and also the number given on the site is not reachable and when complaint they say they cannot connect to the kitchen. It was 9:54pm when I ordered n was supposed to get delivered by 1030. It wasn't delivered so I called them n texted Swiggy n oven story and they were like they couldn't connect to the store this n that. N it was 11 pm, the audacity of the executive to tell me to wait for another 30mins and then if it doesn't arrive than they will cancel it....

If there was a negative review I would give. Listen to me and kindly don't order from here if you value your time. If you want your food cold and after 3 hours then go ahead and order. The delivery partner did not even pick up my calls and neither the restaurant. Even calling oven story customer support was of no help. Their only help is trying to call the same numbers that aren't responding. What's the point?

I hope this brand loses it's name because it's honesty not worth it.

5 stars for cold pizza and an even colder...