Pizza Hut | BM Road, Hassan — Restaurant in Karnataka

I'm gonna share you the worst experience I've been came through so far from this outlet despite of being a regular customer (visiting atleast once in a week) it feels disrespectful being treated very bad by the staff over here. Today I had been to pizza hut Hassan (this outlet) . after getting the order, I heard one of the staff gossiping with other about us and were laughing by looking at us!!!! That too gossiping utterly vulgar things!! After being asked she replied in a very rude manner. She told that the gossip made was not about me, but about the previous customer who had been there a while ago (but there was only me out there). I felt very bad about the behaviour of that staff. Speaking about someone that too utterly vulgar on their back and mocking the customer is not the professionalism at all!!!. Even though as of she told that she was gossiping and laughing (mocking) about the previous customer, then that is might being done with every customer?????

I came here to review about this matter after being treated bad. I request the authorities to kindly look...

Domino's is way better than this

I had take away scheduled at 5:40 approx. I was busy and didn't saw the time, but after some time I realized that it was almost 6:20 and the order was ready at 5:30.. No call made by the staff nor no notification sent.. I went there and the food was just thrown on the oven with a smelly cardboard box over it.. the staff is too slow, they almost took 10mins to verify that it was my order and had to work a lot on their computer..finally I got my order which was completely cold(kinda frozeed in this cold weather)..I had to heat it my home...there is some problem with staff ,actually a big problem...the taste was fine. I had also added a cheese dip which was given to me in a paper cup which was smelly too.

Overall this was horrible experience, as I was waiting the staff made both veg and non veg pizzas wearing same gloves...Just go for domino's, it's way...

I had ordered Veg Supreme Pizza thin crust, Spicy Supreme Garlic Bread , Pepsi.

Pizza was OK, it's like dry flat bread topped with Cheese, Vegetables. Spicy Garlic Bread was good. It was good with Spicy Schezwan sauce. Well prepared.

Ambience was good, the toilets were clean. Sincere appreciation to the staff for Good House keeping. Pizza Hut needs to Look into training of the staff for preparing Pizza and other delicacies. I visited this outlet couple of times. Based on the experience I had writing...