Theobroma Bakery and Cake Shop - Kuvempunagar, Mysore — Restaurant in Karnataka

Theobroma at Double Road, Mysore, benefits from the strong brand recognition of its parent company, which has built a loyal customer base across India for indulgent desserts, especially brownies, cakes, and other baked goods. The Mysore outlet reflects much of the same charm with its clean, boutique-style interiors and a varied selection of desserts that look tempting and premium. For walk-in customers or quick takeaway orders, the outlet offers a reasonably pleasant experience.

However, while the aesthetics and branding are consistent, the core of any patisserie is the quality and freshness of its products—and that’s where this outlet seems to falter. My experience, where a cake spoiled by the second day despite proper refrigeration, is concerning. Cakes—especially those from a reputed bakery—should stay fresh for at least 2–3 days if stored properly. Spoilage within 24–48 hours not only indicates issues with product quality or poor storage protocols, but it also poses potential health risks.

Such an incident can undermine the trust customers place in a premium brand. When combined with other customer complaints about mismatched appearances, overly sugary taste, or lack of value for money, it is that this branch may be struggling to maintain the quality control that Theobroma is known for in bigger cities. While it still attracts customers for its name and product range, quality consistency remains a critical area for improvement.

In conclusion, this outlet may still satisfy a craving for sweets or offer a quick gifting solution—but for freshness, durability, and assured quality, the experience is currently...

Extremely Disappointed – Fungus Found on Bread Before Expiry Date

I purchased two pack of multigrain bread on 12th July with expiry dates listed as 15th July and 16th July. Shockingly, by 14th July, the bread had already developed visible fungus and emitted a strong unpleasant odor.

This is completely unacceptable for a product that still had 1–2 days of shelf life left. It raises serious concerns about the storage conditions, quality control, and freshness of products being sold.

Please take this issue seriously—spoiled food can cause serious health problems. I hope the store reviews its storage practices and takes steps to ensure this doesn’t...

Scam! Pre-ordered birthday cake for store pickup. I visited the store at the scheduled time and they said I need to wait for 15 mins as it's coming from another store location. They offered me an eggless alternative available in their display instead of the egg cake. I said I will wait and stepped out. After 5 mins they called me and said my cake had arrived. I was surprised as I was waiting just outside the store steps and I didn't see any cake delivery from outside after reaching home and realised the staff fooled us with the eggless cake instead of what we...