Domino's Pizza | Prem Nagar, Thiruvananthapuram — Restaurant in Kerala

Well, ordered online and got a call after an hour telling that it will take another hour to deliver the order, since they were short of delivery staff it seems. I said, okay then I shall come collect my order. Reached the place after 20 minutes and had to wait for another 20 minutes to get the item. And of course, it took another 15 mins to get back home which saved me 5 minutes, and again if i had waited for the delivery, I'm sure I wouldn't have got it before 10pm so I feel i did the right thing. While I was there waiting for the order, met two others who did the same, ordered and had to come down and collect. Even they were made to wait for 15 to 20 minutes. I don't understand why they accept orders if they don't have the staff capacity to prepare, or...

Their AC is broken for eternity... The truth is they don't actually get a lot of dining orders hence mostly you will find only 1 or 2 people sitting in diner tables... So basically its loss for them if they turn on AC for 2 or 3 people... I didn't spoke to the manager as I understand the pain of being an employee in a fast food chain like Dominos especially!... It will cause the trouble to the staff only and even if I eat my food in heat, I don't want to see a daily wage employee suffer because of some silly complaints... But anyways if you want to go to a Dominos in Trivandrum where AC works...Then go to the M.G....

Very bad experience. Ordered a paneer pizza. Usually you will see whole paneer pieces in pizza slices. In this particular Dominos they divided one small paneer piece into 3 and put it on the pizza. Looked like they wanted to save paneer and not use it on a PANEER PIZZA. If you can't offer what was paid for then why keep such an item on your menu. The pizza wasn't even baked properly, some parts looked undercooked. The staff's behaviour was also terrible. It seemed as if she was paying for my order. This is the first time I've experienced such indifference from Domino's both in terms of food and service. Utterly...