THAZA FAMILY FOOD PARK ALAPPUZHA — Restaurant in Kerala

I recently dined at Thaza Family Food Park and I have to say, left a very sour taste in my mouth. Despite the fact that the food was quite tasty, I was extremely disappointed with the overall experience due to their lack of customer service.

The restaurant served up some delicious dishes, but unfortunately, they were unwilling to provide me with extra mayonnaise to go with my meal even though I was ready to pay extra. As a lover of mayonnaise, this was a major letdown for me. I asked the server for an extra side of mayo, but they flatly refused, saying that they only provide a certain amount of condiments per customer.

This kind of stinginess is unacceptable in a restaurant that prides itself on offering high-quality cuisine. If a customer wants a little bit of extra sauce or condiment to go with their meal, it should be provided without hesitation. It's a shame that such a great restaurant would let something as trivial as a condiment policy get in the way of their customers' satisfaction.

Overall, I cannot recommend this restaurant to anyone who values good customer service. While the food may be delicious, the lack of flexibility when it comes to providing additional condiments really detracted from my overall dining experience. Until they can learn to put the needs of their customers first, I suggest you give this...

Thaza is a restaurant located in Alappuzha, Kerala, that specializes in seafood and local cuisine and mandhi&Biriyanis. The restaurant has a cozy and elegant ambiance, with a spacious dining area and a scenic view of the backwaters. The service is courteous and attentive, and the food is fresh and delicious. Some of the dishes that stand out are the fish curry, which is rich and spicy, the prawn roast, which is succulent and flavorful, the appam, which is soft and fluffy, and the payasam, which is sweet and creamy. The portions are generous and the prices are reasonable. Thaza is a great place to enjoy a satisfying meal with family or friends, and to experience the authentic flavors of Kerala. The restaurant also has a clean and hygienic kitchen, and follows all the safety protocols for Covid-19. One of the specialities of Thaza is the mandhi, which is a traditional dish originated from Yemen, consisting of rice cooked with a special blend of spices and meat. The mandhi at Thaza is tender, aromatic, and mouth-watering. It is served with a tangy tomato sauce and a refreshing salad. The mandhi is a must-try for anyone who loves...

I recently visited Thaza Family Food Park in Alappuzha, and I have to say, it was an absolute treat! I ordered their famous Bhaadiya Mandi for the first time, and from the very first bite, I was hooked. The flavors were rich and perfectly balanced — the rice was aromatic and fluffy, the meat was tender and juicy, and the seasoning was just spot-on. It’s the kind of dish that not only fills your stomach but also your heart.

I enjoyed it so much that I couldn’t resist going back again. The quality and taste remained consistently amazing on my second visit, which says a lot about their dedication to good food. The portion sizes are generous, making it perfect for sharing with family or friends.

Yes, the waiting time can sometimes be a little on the longer side, especially during busy hours, but trust me — the moment that steaming Bhaadiya Mandi arrives at your table, all thoughts of waiting vanish. The aroma itself makes you smile, and the first bite makes you forget everything else.

If you’re in Alappuzha and want a memorable meal, Thaza Family Food Park’s Bhaadiya Mandi is an...