Apsara Ice Creams — Restaurant in Madhya Pradesh

Very bad experience at Apsara Ice Cream. I had over 1800+ loyalty points earned from regular purchases in Pune (MG Road, Wakad, Hinjewadi). When I visited the Indore outlet, the staff was shocked to see my points and refused to let me redeem them a second time. Later, when I tried to redeem them at the Wanowrie outlet in Pune, I found my points were reduced to zero.

After raising the issue, I was shocked to find out that the Indore outlet asked to block my number from the Apsara system, accusing me of redeeming points simultaneously at two locations – a false and baseless claim. How can they treat a loyal customer like this?

Also, Is there any rule that a customer cannot redeem loyalty points at a different city’s outlet? If so, why isn’t this clearly communicated anywhere?

Blocking someone for using their earned loyalty points is extremely unprofessional and shows a lack of customer value. Apsara lost a genuine and regular customer over a petty issue and false assumptions. Totally disappointed. Not...

Hi guys,

Place is situated at scheme 140, it is a small outlet next to crazy coffee and has some limited sitting options inside. .

They have a lot of variety in ice cream and i tried their PAN icecream , anjeer, roasted almost and coconut cravings, every flavour is good and they are maintaining quality with price.

Overall service is a little slow specially if you are looking for parcel service they took so much time in packing that after few minutes my ice cream started melting on their counter itself.

Overall recommended for...

Apsara Ice Cream is a delightful place for ice cream lovers. Their range of flavours is impressive from Classic favourite to unique blends, each scoop is rich, creamy, and satisfying. The quality is consistent and the freshness really stands out. The staff is courteous and the service is smooth even during busy hours. The ambience is clean and inviting, perfect for a quick treat or a casual outing. Definitely one of the better ice cream...