CLOUD 99

I and few of my friends had a highly disappointing experience at Cloud99 on 2nd Aug,2024. We decided to dine here, expecting a pleasant Friday rainy evening. Unfortunately, our experience was anything but that.

After we were seated for an hour or so and had started to enjoy our meals, we were abruptly asked to leave because the table was apparently reserved for a larger group. This information was never communicated to us beforehand, either when we made the reservation or when we were seated.

Being asked to leave in the middle of our meal and drinks was incredibly rude and unprofessional. We felt rushed, embarrassed, and completely disrespected. The lack of communication and consideration from the staff was appalling.

I understand that mistakes happen, but the way this situation was handled was entirely unacceptable. A restaurant of this caliber should have better management and customer service practices in place.

We will not be returning to Cloud99 and would not recommend it to others. The experience was a stark reminder of the importance of treating customers with respect and ensuring clear communication.