"Disappointing Experience: Long Waits and Inconsistent Service at Hotel Empire Wakad" "We recently dined at Hotel Empire Wakad and were left quite disappointed. While the liquor service was prompt and efficient, the overall dining experience was marred by several issues. Excessive Waiting Times: We experienced unreasonably long waits for our food orders. Despite multiple reminders to the staff, our dishes arrived significantly delayed, which disrupted the flow of our meal and impacted our enjoyment. Inconsistent Service: The service quality was inconsistent. While the bar staff were attentive and efficient, the service at our table was slow and inattentive. We often had to flag down servers for basic requests like refills or additional cutlery. Poor Family Table Experience: The restaurant seemed ill-equipped to handle families. The noise levels were high, and the atmosphere was not conducive to a relaxed family meal. Recommendation: Hotel Empire Wakad needs to address these issues to improve the overall dining experience. They should focus on reducing wait times, ensuring consistent and attentive service, and creating a more family-friendly...
Read moreVisited the restaurants with my two daughters, and had some query on bill when the waiter was not able to resolve it asked the waiter for manager he said the manager was busy. We asked for the manager's name to which the waiter left without saying or replying anything, my daughter had to follow him to ask the manager's name. He dint bother to reply but signalled some random guy when he came i thought he was the manager and asked him the name and straight away went to the cashier to report the incident. That is when I get to know the other guy was not even the manager. I mean this is how you treat your customer. I was a regular customer to this hotel until today. The waiter was not even sorry for his rude behaviour or the attitude. The hotel staff said that they will look into the matter but I don't have any hopes. So sad and disappointed with the service and the behaviour of the staff. Would never recommend this to...
Read moreHotel Empire Garden..
Location - Telco Rd, Near Annasaheb magar Stadium, pimpri colony, pimpri..
We recently visited the hotel Empire Garden,which is located on Telco Rd, Near Annasaheb magar Stadium.
The Empire Garden is a very nice Hotel for family and friends,
They provide and serve many types of foods like veg Non-veg and sea foods..
In this hotel there is also available free Home delivery and online on Zomato, Swiggy, foodpanda ,
But i recommend you can come and enjoy your favorite food with family in Empire Garden Resto & Bar...
They also serve Hot Drinks..
Also a parking area and Also Watchman is presented to park the vehicle ,he can help us.
And here is is dinning hall pure clean hall.. And services is good ..
The overall first experience was Good
Must Visit and Enjoy your...
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