I am writing this with extreme disappointment and anger regarding a horrifying experience I had with your platform. I had placed an order for veg rolls from "Mealful Rolls" via EatClub, but to my utter shock and disgust, I was delivered non-veg chicken rolls instead.
As a Brahmin and a lifelong pure vegetarian, I have never even touched non-vegetarian food in my life. This isn’t just a mistake — it’s a direct and severe violation of my religious beliefs and personal dharam (धर्म). I consumed half of the roll before realizing the difference in taste, and upon checking, it turned out to be chicken. This has caused emotional trauma, deep guilt, and spiritual distress that you cannot imagine.
You have not only delivered the wrong order — you have disrespected my values, hurt my sentiments, and ruined something sacred. My faith and trust have been shattered by this negligence. I trusted your platform to respect food preferences, but your carelessness has proved that EatClub and your partnered brands have zero accountability and no quality control.
This is not a small issue. This is a serious violation. I demand a formal explanation, a full investigation, and strict action against the restaurant and delivery process involved. You must be held accountable for this blunder.
Let this be a warning — you are playing with people’s religious beliefs and identities. I will not let this...
Read moreI had ordered via Eatclub app and the dinner was delivered in 20 minutes.
The Double Trouble Chicken Roll was stuffed with sufficient chicken pieces for one person and was definitely filling and quantity is more than enough for one.
The crunchy nachos with salsa & cheese was also sufficient for one and the quality of nachos was superb. Nachos lovers might like it more.
Also ordered the Bring-it-on BBQ Chicken which was well cooked and again sufficient for two people in starters.
Will definitely be ordering...
Read moreI bought two veg wraps: one of potato and other mushroom. Both were full of these with less sauces and onions. Very tasty and satisfying. Ordered...
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