Mellow Imphal — Restaurant in Manipur

Mellow is like a petty Indian dhaba or food truck owner trying to run a restuarant business without the skills of the much needed hospitality and process management. Much of the blame lies in the owner and the manager for the inability to handle customer request and priorities. The food quality is just about average or even less for most items.

Menu book photos are mostly photoshopped and do not reflect the real food brought on the table. Wait times are horrible when you go in larger groups, one or two may be okay.

The pork spare ribs looked good though but I couldn't taste it because the chef couldn't simply entertain more than a plate in the evening hour when we went, and we were more than a handful of people.

Steamed momos got billed although we were not served. They said, after a 20 minutes wait, that the chef would not make momos for the day. We noticed the billing error and made them correct the bill though.

They said sizzlers weren't available for us too. The menu flaunted a nice photo of sizzlers though. Again, disappointment here.

The kids wanted burgers also. This was also denied although the menu book featured a nice enticing photo.

The starter soups came 40 minutes after the order and wait times for soya sauce was another 10 minutes.

Overall, it was a...

We visited today post 12.30 pm for lunch only to be told that they would be open only after 1.30pm. Obviously, we wouldn't wait for an hour an proceeded to the nearby Flavours restaurant for a wonderful meal.

I'm not sure if 1.30pm is the daily opening time for Mellow or they just decided to do so today. In either case it would be advisable to call before going so as to avoid...

Good place to chill out and have a good time with friends. The food is good but can do more better. The services can also be better than what is being practiced by the management. Overall it's a good place to walk in and have a good time. Personally I'd recommend it as a good place to dine in. Keep it...