It was a very special day for me as it was my bday..14/11/2024. And also my first visit with my family and kid.. It was a terrible experience from the start the reception guy was not at all welcoming no smile so serious.. after check -in details we entered the lobby area where it was boiling hot no AC .. the same followed upstairs the AC besides the bar doesn't work I requested many times to pls check on as the ac kept fluctuations on off . But I was not requested by any staff to move or shift place . The manager or who did witness the situation but did not approach from the start and never approached the table till the end.. now about food I had ordered for non spicy food a malai chicken it turned out to be spicy with all of pepper i requested to pls look into this (waiter mithesh) promised saying I will look into this and get a new 1 asap . But to be very honest it was the same plate tossed with some extra cream and sweet sauce.. I was very very upset as I don't like anyone playing with my food and a special order . I asked mithesh (Server) he said it's a new dish which was plated I told him it's not some how he to was convinced what I spoke was true.. as no confidence in body language.. so bad bad worst experience.. MIthesh was good enough from a service point of view so gave 4/5. my first and last visit .. my bill was 3k..not the worth.. No wonder y there was no crowd so that doesn't mean u play with the AC making one suffer.. I can still go on and on but highlighted a few which was very disheartening.. Would never recommend any 1 here .. infact would recommend resto bar (park view ) right opposite good service with ambience.. and treats every...
Read moreExperience was very very poor. Reason 1 - We had pre-booked(same day afternoon) a big table for 11 people, at the time of arrival the table was changed, and we were given a small one, as some family members of the owner arrived at the same time
Reason 2 - In my group we were majority boys, they were dancing on the dance floor next to the DJ console, one of their captain Deven, he came and told them to dance near their table as the lounge has a rule that only group with girls can dance in the dance floor near the DJ console.
Reason 3 - Couple of foods were cold as ice, and when told they are like "AC full hai sir thandi ho gyi hogi"
Note: I would have avoided giving 1 star but it is mandatory to give a star to...
Read moreI have been here 3 times, food was good at start but the last time i visited they have changed the chef or menu God knows it was tasteless and in the name of hongkong noodles they were serving schezwan noodles. Waiters weren't even aware of what they are serving and forced us not to cancel the order or pay for it. I mean they should take accountability of what they don't know instead of giving others knowledge how it should be made. Even soup was not worth. Quantity and taste now sucks at bangton lounge. Make sure visit wisely. And the waiter who was serving us and taking order was eating ghutka so unhygienic. I was happy that miraroad got a quality lounge but end of the day it showed...
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