Aura Restaurant — Restaurant in Mumbai

We had visited Aura Restaurant few months back to celebrate a family birthday party, but the experience was BAD. The staff's behavior was unprofessional and rude, making us feel like they were doing us a favor by serving us. Here's a detailed account of the incidents that left us highly disappointed: We were in the AC section with family, enjoying our meal. My aunt decided to pay the bill during the mid-meal as a gesture to avoid others from paying — a common practice in Indian culture. While we were still having dessert, the staff started making remarks like “2 hours are destroy while serving them, and no tip is given” — which was completely inappropriate. Firstly, tips are optional and given after the meal, not during the meal. The staff is already paid a salary and should not expect mandatory tips. Despite this, my uncle gave them a ₹200 tip, yet their attitude remained unfriendly. Incident 2: A month ago, we had another bad experience in the non-AC section. The soup we ordered had no salt, and when we asked the waiter to fix it, he brought it back with excess salt that we could not put it in our mouth. When we called the waiter to ask why did he put so much salt he is saying you'll told no salt was there so we put 1 spoon salt for each cup of soup and laughed sarcastically. We were annoyed by this behavior but since we were still hungry, we decided to take a parcel order and requested to make it extra spicy the order was of pav bhaji, masala dosa, Manchurian, and aloo paratha. At the billing counter while we were paying, the staff laughed sarcastically, saying, "We made everything spicy," which felt disrespectful and humiliating. When we got home, we found that:

1.Pav had no butter 2.Bhaji was extremely spicy with red and green chilly paste 3.Masala dosa had 20 chilly pieces 4.Manchurian and paratha were again too salty and spicy with almost 25 chilly pieces The food was inedible, and we had to throw it away. Since it was late at night, all nearby restaurants were closed and we could not call AURA to complain since it was closed, and we had to sleep hungry. ALL THANKS TO AURA The behavior of Aura Restaurant’s staff is unacceptable. Their lack of professionalism, rude remarks, and poor food quality ruined our special occasions.

I humbly request the restaurant owners to replace all the staff including the billing department if they want the business to grow.

To all potential customers reading this, I would suggest avoiding Aura Restaurant. I will never go to this place ever again that is for sure regardless of whatever changes they make because whenever I see this place I am...

If you are looking for good South Indian restaurant at yogi nagar Borivali West then Aura is one of the famous hotel . So Borivali have deepak , veg treat , banana leaf and lots of variety of hotel . But Aura is quite reasonable than others . It is at corner so everyone can recognise easily . Aura is a pure vegetarian hotel . They are serving good varieties . There famous dishes are mostly dosas, Idli and pav bhaji .

What I had 1)MYSORE SADA DOSA - good taste and it’s having more than 6 pieces so it has large quantity .

2)RAVA SADA DOSA - crispy dosa with good taste of chatni and sambhar. That makes this dosa more attractive.

3)SPRING DOSA - mixture of noodles and vegetable and little bit spicy taste . This dosa is one of my favourite dosa.

4)MANCHURIAN FRIED RICE - So in Aura you are gonna so much variety of rice . So I took this rice . The rice was but only there are only few pieces of manchurian .

5)MARA MARI - So here you have option of two juice of mixture . It will be orange and pineapple or orange and mosambi or mosambi and pineapple . So I choose orange and pineapple . It was real mara mari . Good taste and good mixture of both fruits .

6)WATERMELON JUICE - this juice was normal juice . Price is little expensive according to the juice .

7)APPLE JUICE - it was good to have this . No sugar but still good taste .

In general I had great time at Aura . If you want to hangout and finding a good hotel then...

I particularly enjoyed the appetizer, a symphony of textures and flavors that set the tone for the meal. The main course was a culinary masterpiece, with the perfect balance of spices and a tender texture that showcased the chef's culinary prowess. The dessert, a sweet finale, was a delightful surprise, leaving a lingering taste that satisfied my sweet tooth.The sommelier's recommendations for wine pairings complemented the dishes exceptionally well, enhancing the overall dining experience. The attention to detail extended to the presentation of the beverages, adding an extra layer of sophistication to the meal.In summary, my dining experience at the hotel exceeded expectations. From the ambiance to the exquisite dishes and impeccable service, it was a culinary journey that I would highly recommend to anyone seeking a memorable...