Cake Basket — Restaurant in Mumbai

The cake purchased for the first time tasted good. But the second time when I bought a cake with a fruit flavour named Fruit Fantasy, just ruined our birthday celebration. I asked the counter guy if you use fresh fruits, he said we use fresh fruits. Also asked him that the fruits would not taste bad, on that he replied the fruits will not taste bad. After all that confirmation I purchased this cake. later when we had birthday celebration and ate the cake came to know that it was bitter. And during the ceremony and in the tasting process 3-4 pieces were removed and almost 60% of the cake was left. We decided to get a replacement as the cake had tinned fruits from which the cherry and the pineapple tasted bitter. So we took it to the shop and they said the cake is good and not bitter and the owner did not agree on it. For the owner, even the tinned cherry and pineapple which they used seem to be sweet. This was a very bad experience we had at this shop. This was for the first time in my whole lifetime such a thing happened that some one denied using a bad quality product even after seeing it from his own eyes. He denied replacement, he denied returning half the money and so we just kept that bitter cake at his counter... Accepting mistakes and giving a great customer experience is not what you should expect from this shop owner. Our birthday celebration was ruined with a bitter cake i am sure soon people will understand and stop buying cake from this shop. And if the owner has any respect for his customer then he should stop using cheap quality food products and the problem which i faced should not be faced by any...

I had order Seasonal Mango cake amazing cake taste n the making is so attractive so attractive I am speechless will share the picture specially the Mango placed real one is Center of Attraction."Thank you so much for the delicious cake! It was absolutely perfect for the celebration. Your bakery's treats never disappoint. We really appreciate your hard work and dedication to delivering quality goodies. Looking forward to working with you again!" Jigar is an amazing person very...

Cake is taken for celebration but the cake from this outlet spoiled our entire celebration. It was a tasteless and staled cake. When we went to tell him, he refused to accept it n started...