Worst Service Recently i got msg from jumboking that redeem your points on or before 30th Sept24.I have around 1300+ points so Today, i went to Dahisar east outlet (near dahisar station east, opposite Madhuram Hall).
When i asked on the counter regarding my points he directly said we dont redeem points on Fridays.i asked him where its written , he said no where written we dont provide it on Fridays. I said what if i would have come on saturdays and then you will say we dont redeem it on saturday..thats why Write somewhere on the shop so that customer will know when to not come for points redeemption .after this the lady on counter said go and complain we will not give it.
It was raining heavily and in this climate i went there but on reaching there they misbehaved and argued with me that go and compain about us..specially that lady on counter.
I want immidiate action from your end if you really care about your customer.
We are the customers you should take care of..And if you dont redeem points on any certain day please write a board on that day to avoid wastage of time and money.
I must say your service is not good and not in...
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