Pizza Hut — Restaurant in Mumbai

21 sep 2024 we visited pizza hut mahalaxmi satrasta branch the experience was horrible. When we enter firstly we were told that upper dining is closed due to AC is not working. Secondly while giving the order the chief was taking order then he is called some one the lady Nandita. She said that upper dining is closed by management due to couple misbehavior in upper dining. We agreed on that and sat after 15 min 2 couple came and went directly upper stair when i asked them that Nandita she started giving explanation on that we have ask to head they allowed i asked the contact details she gave the number of store manager. Who didnt attend the call for once. This people are not providing their head contact details. This incident is very horrible that time I called customer helpline number but they can't help me i also complaint on Gmail and tweeter but u don't give me a single reply hope you take a serious action against...

Hello Sapphire Foods, Mushkil se we have got rights to expand for KFC and Pizza Hut for SOBO. Your Jacob Circle Saatrasta outlet is pathetic and serving customer for the sake of doing it. First and foremost no place for seating and almost your so called staff chef so busy as if u getting corporate orders. All busy Making million dollars...Food quality has been detoriated gradually. Charging 800 and giving pizza bread ka tukda are u kidding me. Hardly few chunks of veggies and paneer...If u do not have food material to supply do not promote online during late night..Choco lava cake served frozen is your staff awake for the last shift ..We didn't had option to throwback rubbish food u served but to hog and fulfil empty stomach. U have seriously impacted on us...

Pizza hut is as good as always it's been I have never liked pizza leaving pizza hut no pizza can beat pizza hut but u should really train ur staff for their service the staff doesn't know how to talk & when i alsed for offer he directly said mam yeh mehnga hai single lo aapko sasta padega not a correct language to talk to talk with customer which he was lying to make a good amount of bill customer are not fool they can understand that the staff is just aimed to make the highest no of bill they doesn't really know how much it is insulting when u arguing with customer without any reason & behind people listening in line for their order plz u need a good staff well trained to maintain your the name & value of pizza hut taste is best but...