Had bad experience about service.
Hello Sir, First of all, I sincerely apologize if our feedback has hurt you in any way тАФ that was never our intention. We truly appreciate your efforts and the dedication of your associates who manage the caf├й single-handedly; we understand how challenging that can be.
However, our review was based purely on our experience during our visit. We faced issues with service order priority тАФ customers arriving later were served before those who had placed orders earlier, leading to a wait of nearly an hour. Our intention was not to tarnish your caf├йтАЩs image, but to highlight this concern so it can be improved in the future.
We genuinely value your hard work and the service you have been providing since 2018, and we hope our feedback will be taken in the right spirit тАФ as a step toward even better customer...
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