Its Domino's .. Name itself is enough but I am disappointed this time due to three reasons.
1.After taking the take away order (from the mobile web), there is no option to navigate to the store. I am mentioning this as a observation because dominos Airoli was at some other place and finding it at different place is a challenge. Also, it is not updated on the google map that the store is permanently closed. The previous shop still has the dominos branding and board on top of it which is very confusing.
Update the proper address - Dominos website shows sector 7 in the address but the store is at sector 1. Also, if you google, you will get one more dominos somewhere on Patni road which is closed from past 1 year but not indicated online. It shows normal working hour.
The phone number appear after the order to call the store never connects... I am not sure it was the issue of that particular day or it is a common issue but it is very difficult to talk to someone for getting any help. The invoice which get downloaded from the message also has some 1800 kind of number which reaches to the IVR and there is no option to talk to anyone. When you hit concern on support page and ask for the phone number, the system also provide the number which...
Read moreStaff are not responsive. All ways there is a dirty table inside outlet staff less problem may'be there when we request staff to clean table they come after five - ten minutes low space to dine-in. Just Quality and Quantity is same like other outlet but service is too poor in this outlet must have a knowledge of customer acquisition & Concerning Scene....
Read moreI visited airoli gigaplex dominos outlet on the day of holi.I wanted to order only 2 pizzas but the staff denied saying they had bulk order.Most annoying experience I had. They refused to even take our order when we agreed to wait.Hope you provide...
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