My recent visits to Brew Lounge Cafe have left me deeply disappointed, and I feel compelled to share my experiences with others. While I initially had hope that this place would become a wonderful hangout, it has, unfortunately, lost its reputation over the past few months.
The most recent incident that left me frustrated occurred the other day when we placed our orders and ended up waiting for approximately an hour. When we inquired about the delay, we were informed that the buns for our ordered burgers were still on their way. Waiting for buns for an hour is simply unacceptable and shows a significant lack of planning and organization.
On several other occasions, I noticed signs of cost-cutting measures that negatively impacted the overall dining experience. The cafe replaced the quality ketchup they used to serve with a regional brand, which was noticeably inferior.
Another instance of mismanagement was when the staff informed us that their chef had gone home for the day. This lack of consistency and reliability in the kitchen is a big red flag for any restaurant or cafe.
Yesterday's visit was the final straw for me. To my disbelief, Brew Lounge Cafe didn't even have patties available for their burgers. How can a cafe that promotes itself as a place for quality food run out of a fundamental ingredient for one of its most popular menu items?
The otential patrons must think twice before considering this place for...
Read moreAn awesome experience. The staff was so courteous, hospitable and took care of even the littlest detail to make it a great experience, right from best seat to cool down on a scorching hot day to making good recommendations . The mint and indian spice cooler was the most authentic ever , it actually surpassed all my expectations. The presentation gets an A+ as well. After all we eat with our eyes first. They paced each item well, the drink, appetizer and main course. Portions great as well. Well worth the money u spend. 3 people could share an entrée easily. Prices are affordable. And about taste, authentic. Mint raita was great as was the missi roti. They try to guide u well while making food choices especially if u r trying something new. I was impressed how the gentleman serving me sensed I needed something to spice up my entrée. Now , I was given fair warning how it was a tad bland, I wanted to try it anyway. But his recommendation to trying it with a different bread spiced it up well. Overall, it will be one of my go to places and luckily a stone’s throw from my home and easy on my pocket. A win win!!! Kudos to the business. And they have something for every palate and mood. One go to place for it all👍. The presentation was super creative. Made my day!!!! Worth...
Read moreTaste: 4/5 Service: 5/5 Ambiance: 5/5 Value for money: 4/5 Probably the most wholesome restaurant I have been to in Patiala. I visited this place last weekend with a friend. It is located under the 22 no phatak bridge right next to Verma Bakery. They offered us 3 different menus, regular food menu, the shakes menu and the new Indian tandoor menu. They serve a variety of cuisines at a reasonable price. I was really hesitant to try seafood in Patiala but I think I've found my safe bet here. I ordered Chinese Bhel from oriental veg appetizers and a fish steak for main course. One can also request custom ordered drinks like I asked for a pomegranate mojito. Both presentation and taste are of utmost importance for me and they nailed it in every aspect. All the elements of the plate were placed well in harmony and look beautiful. The pomegranate mojito made with fresh pomegranate juice and 7-Up. In conclusion, definitely a place worth try. Be it a date or a family affair, do visit this awesome...
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