Subway Senapati Bapat Road — Restaurant in Pune

I have always been a fan of Subway, particularly their delicious cookies. However, my recent online order experience left me feeling disappointed and frustrated. I placed an order for cookies through Zomato, but unfortunately, I never received them, despite having paid for them in advance. When I reached out to Zomato regarding the missing order, their response was disheartening. They stated that the restaurant was unreachable and, therefore, couldn't process a refund for the unfulfilled portion of my order. This left me feeling cheated and frustrated, as I had eagerly anticipated enjoying those cookies.

Not only did I lose my money without receiving the desired items, but the lack of accountability from both the restaurant and Zomato added to my disappointment. It is disheartening to have a beloved brand like Subway associated with such a disappointing experience.

I sincerely hope that Subway and Zomato take necessary measures to address such issues and ensure a smoother and more reliable online ordering system. It is essential for customers to feel valued and for their concerns to be promptly addressed, particularly when their hard-earned money is at stake.

While I still appreciate the delicious cookies that Subway offers, this particular incident has left a bitter taste in my mouth. I hope that steps are taken to rectify such mishaps in the future and that customers' trust in the brand is restored.

Please note that this review reflects my personal experience, and others may have had different encounters when ordering from...

I was in the model colony Pune, and I was little bit hungry so I have been looking for healthy options to have some food and this is the perfect choice if you are around the model the colony and looking to have yourself light and healthy meal then this is the perfect choice you should go for. It’s quite convenient to reach just few turns from the Chaturshrungi road and it’s definitely worth visiting. But staff here is sometimes not good to understand you so make sure what to tell them they understood very well and you get what you want. Expect that everything else was very good and I am happy with the...

Pathetic experience. Taste was classic subway. Never disappoints. No complaints with that. But the quantity of fillings was horrible. The person making my sandwich put just 3 slices of olives on my entire sandwich! Seeing him do this, when i asked for extra quantity of jalapenos, he counted and put 4 slices and dropped the rest from his hand back into the container. Like seriously!? 3 slices of olives and 4 of jalapenos on an entire 6 inch sub? Even Domino's gives more...