Just visited yesterday and the lady taking our order was extremely rude, dismissive, and seemed irritated by even the simplest questions. I wish I could get her name and put in this review but unfortunately she had no name tag on her even none of the 2 members had name tags on. Her tone was absolutely unprofessional and judgy . It’s frustrating when frontline staff don’t reflect the basic standards of courtesy expected in customer service. ‘ Domino's You should seriously consider hiring more courteous, well-trained staff who know how to treat customers with respect. A simple smile and polite communication go a long way. I hope management takes this feedback seriously, as this kind of behavior reflects poorly on the brand and drives loyal...
Read moreDear Team,
I visited the Domino’s outlet at MBD Neopolis Mall, Jalandhar, around 2:00 PM in the afternoon. During my visit, I ordered soft drinks, but unfortunately, they had no gas in them. When I brought this issue to the attention of the counter attendant, I was met with an unprofessional and arrogant response: “It is what it is.”
This behavior is highly disappointing and does not align with the customer service standards one expects from Domino’s. I kindly request you to address this matter and ensure that your staff is trained to handle customer queries and complaints in a polite and professional manner.
Looking forward to...
Read moreVery Disappointed with Domino's! I had a very bad experience at Domino's. The staff at the order counter, especially the girl taking orders, was extremely rude and unprofessional. She didn’t even take our order properly and behaved very arrogantly.
The pizza served was of terrible quality — completely cold, tasteless, and felt stale. After eating, I even had a stomach upset. This was the worst experience I’ve ever had at Domino’s.
I expected better service and food quality from such a reputed brand, but this outlet(MBD MALL, JALANDHAR )...
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