KFC — Restaurant in Punjab

I walked into the restaurant when there were literally no customers in the afternoon. Staff was literally sitting ducks. Upon trying to order three items, zinger, Indian zinger and mexican zinger, staff on till said they have no zingers available to order and wont be able to make it. Upon asking what else i could order i was told i could only get ‘paneer burger’. I mean why go to a kfc if i want to order paneer, i would rather go to a local pakoda shop if i wanted a paneer burger. Upon trying to leave, i was called upon by till staff again, i walked up to the counter and was asked how many burgers i wanted and got told they would be able to salvage 2 burgers with great reluctance as they were set aside for zomato/ other food delivery services. At this point, i got really annoyed 😠 as their customer service standards or level was beyond my comprehension. They should shut their doors to walk in customers and should just service food delivery partners. Why even have a shop front if they really do not want to serve customers walking in. ZERO FOR CUSTOMER...

Loved the experience. Have been visiting since 5 years as my office is near so everytime when I'm hungry for a short snack in the evening this place is a go. The staff members are really nice, the reason I'm writing this review specially is because of an incident that happened today. I accidentally spilled my drink after just receiving it and my fries got wet and my clothes also got wet and I was ashamed there for a second in embarrassement I picked my remaining order but suddenly a staff member came named sajanpreet singh who was really nice and was decent enough to refill my drink and give new fries. This is the maximum customer satisfaction that we can get. Thank sajan for such warm...

Too slow at the tills, only 20 customers in the stall, too busy chatting the staff were. They gave us half the order and the other half of the order they did not know what they were doing. They have a communication problem. Unable to communicate between English speaking customers. Very very very very slow processing of customer orders. They do not seem to be properly trained staff. Nothing compared to KFC in England. Product seems to be there but customer service is non-existent. They do not seem to be bringing any food to the tables, which may explain why it is...