Sri Sagar Restaurant — Restaurant in Siliguri

Think twice before opting for their station delivery:

First time visitors and tourists to Siliguri/ New Jalpaiguri like me should beware and not opt for meal delivery at the station from this restaurant.

We booked a couple of meals with them and paid them rupees 150 extra on the promise that they will be delivered at the NJP station.

They asked us collect the meals near the model of the engine near entrance.

Being new to the place we agreed, not knowing that any of the platforms at NJP are a good 600-700 meters from the entrance (to and fro). We thought that it will be a small walk from the waiting room. They fully well knew that we were new to the place and that having arrived early we will be sitting in the waiting room, yet they asked us us to collect the meals from near the model of the engine

When we found that the model of the engine is quite far off from platform number 1 and 3, we requested that the meals be delivered at the platform. First they said that we will have to pay for the platform tickets to which we readily agreed. Immediately another person took the phone and said that nobody is allowed on enter the platforms and the meals cannot be delivered at the platform, our age notwithstanding.

When we visited them to pay and book the meals their attitude was different and when we talked to them on phone it was quite in contrast and indifferent.

Whatever be their quality of food they are quite poor in customer service and...

The food is below average. Even after being such an experienced outlet , sagar has not improved the quality and taste of the dishes.

Majority of the dishes have more oil than you can even think. Example - noodles manchurian combo. Its a chinese dish but oil is excessive.

You will order plain tandoori roti , they will give butter tandoori roti , and when you complain after the same event happening thrice (informing every time about roti to be plain), waiter replies 'kha lijiye na ek hi baat hai'.

You'll order pav bhaji with extra pao from zomato. They wont give you extra pav, and when you call up Sagar, they will pick up, talk for 5 seconds and disconnect. Repeated same thing More than 3 times and still no solution given.

attitude of top management is above the ozone level.

Quantity of few dishes are very odd. Like paneer tikka - 5 pieces only. (Generally its 6 or 8). Waiter wont even tell you before hand that sir one plate might not be sufficient even after seeing that there are 6 people in the group.

You can visit this place only for light snacks (selected) only and avoid it completely during...

One of the best veg restaurant in Siliguri. Gret value for money. Excellent quality and test. Home like atmosphere. Famous Thali available here, its cheaper. You must try for a delicious food. Sri Sagar Group is defined as expressing delight on finding, discovering or solving something. Those that truly appreciate great food, craft hospitality and artisan infrastructure are discovering a better restaurant experience and we have elevated it to an art form. In our warm contemporary and slightly rustic environment we create craveable dining experiences in a classy and...