Worst Bakery Experience of My Life â Never Going Back!
I donât usually leave negative reviews, but this bakery seriously deserves one. If you're thinking of trying this place, do yourself a favour â donât.
Letâs start with the staff. Iâve never seen such rude, unbothered, and arrogant people working in a customer-facing job. I politely asked a simple question about whatâs freshly baked, and the guy behind the counter just rolled his eyes like I was disturbing his peace. No greeting, no respect, no basic customer service. They act like theyâre doing a huge favour just by standing there.
Next, the food quality â or lack of it. I ordered a few basic items: a puff, a slice of cake, and a sandwich.
The cake tasted like it had been stored in the fridge for a week. Dry, crumbly, and full of cream that had started tasting sour.
Cleanliness? Zero. The counters were dirty, the trays looked like they hadnât been cleaned properly, and there were even flies inside the display glass. I noticed one of the workers handling food without gloves, then using the same hands to touch the register and go back to food. Absolutely unhygienic and disgusting.
The place looked dull, messy, and badly maintained. Even the water cups they gave out were unclean. It was obvious they donât care about the customer or the environment they're serving in.
To top it off, they overcharged me â billed for extra items I never ordered. When I pointed it out, the staff argued instead of fixing the bill. No apology, no correction. Just attitude.
Honestly, itâs shocking how such a bakery is still running. Thereâs nothing "fresh," nothing "tasty," and definitely no "service" here. Itâs just a place pretending to be a bakery while serving expired, tasteless food with horrible customer care.
Avoid this place like the plague. Total waste of time,...
   Read moreFantastic Service and Delicious Cake at Bake Street
I recently purchased a birthday cake from Bake Street for my son's third birthday. From the moment I found them on Google Maps to making direct contact via phone and WhatsApp, their customer service was exceptional.
Bake Street not only addressed my immediate queries promptly through WhatsApp and phone calls but also provided excellent customer engagement throughout the process. The convenience of using WhatsApp for quick inquiries made the whole experience seamless. Their responsiveness and attentiveness truly set them apart.
The cake itself was not only visually stunning but also incredibly delicious. It surpassed all expectations and became the highlight of the birthday celebration. The quality of their baked goods is undeniable.
I highly recommend Bake Street to anyone in search of top-notch service, delicious cakes, and seamless customer engagement. Their dedication to customer satisfaction and the quality of their products make them stand out. Kudos to the team at Bake Street for making my son's birthday celebration...
   Read moreCake or punishment? I still donât know đ©
I ordered cake from this bakery thinking Iâd celebrate something sweet⊠But macha, what I got was a full crime scene.
First bite: I thought my tongue lost signal. No taste, just cream with attitude. Second bite: Sponge was so dry, I started coughing like I ate desert sand. Third bite: I gave up. My life flashed before my eyes. đ«
The cream was suspicious â tasted like expired shampoo. Cake was harder than my engineering exams. And the decoration? Looked like it was done by a 3-year-old with one eye closed.
I asked the staff, âMacha this cake is old ah?â He said, âNo sir, fresh only!â I swear even the cake gave me a side-eye like, âDonât trust him bro.â
And the best part? The owner came and told me, âThis is our best seller.â Bro, if thatâs your best⊠I donât want to know your worst đ
Final Verdict: Donât waste your money or your birthday here. Buy a cake from the roadside â itâll still be softer and taste better. This cake belongs in a...
   Read more