Cake Waves Hosur — Restaurant in Tamil Nadu

I recently had a disappointing👎👎 experience with the cake shop that I feel compelled to share. First and foremost, the delivery was painfully delayed, which was incredibly frustrating as I had planned this order for a special occasion. It's unacceptable to have such a lack of punctuality, especially when someone's celebration is at stake.

Furthermore, the response I received regarding my order design was less than satisfactory. When I raised my concerns about the design I had specifically requested, the staff seemed uninformed and dismissive. Instead of addressing my worries, they offered vague explanations that did little to alleviate my concerns. It was clear that there was a lack of knowledge and professionalism when it came to understanding and executing customer requests.

To make matters worse, the cake that arrived did not resemble the design we had discussed. The variations in the final product were disheartening, and it felt as if my preferences had been completely disregarded. This not only showed a lack of attention to detail but also a fundamental misunderstanding of how to fulfill a customer’s expectations.

I would not recommend this shop based on my experience, and I certainly won't be returning for...

One of the worst customer caring while calling the shop for an order, I have a worst experience , I call the shop to order an butter cream cake for tomorrow delivery , they told me to send the details via WhatsApp I send the details but on the next day till afternoon they didn't view the message so, I call the shop to know about the status of the cake they told me 'that WhatsApp is not working why you messaged on that number' I explain the before day conversation and ask them please go for who is talking to me but he ir respectively reply ' I don't know who is that but you need to call after WhatsApp message. I'm very disappointed I am a regular customer to the cake waves from now I didn't buy or suggest this shop to anyone. Very worst customer response. There response is depends on...

I am Posting this review after so many days.. There was a surprise party in our home and I was searching for eggless cake in Hosur...

When I visited to Cake waves, they assured that they will prepare a fresh eggless cake within 1 hour of any flavour we order..

we ordered red velvet cake and collected it after 1 hour and the quality was very good, the service too.

To my knowledge, only this place is offering fresh cakes with timely delivery within 1 hour in and around hosur..

We loved the cake, it was delicious.. everyone loved it.

They also prepare theme cakes if we order little bit prior, satisfied with their quality of...