Coffeetales — Restaurant in Tamil Nadu

I don't usually do negative reviews simply because everyone has a bad day and maybe we went to the restaurant or food outlet when they had some issue. But this one!! Oh my my... Such a slow service. You see them walking around a lot but nothing else. I am not exaggerating when I say an old-aged sloth would have moved faster.

Don't get deceived by the fancy names they use. We ordered a hazelnut latte, a hazelnut cold brew and a bowl of Mexican fries. The latte came in 15 mins. But the bleak watery espresso, ice cubes and hazelnut syrup concoction called hazelnut cold brew took them 30 minutes to prepare! Utterly disappointed when a Rs.200 drink came in a medium sized drink glass like that. The fries took them another 10 mins after I checked in with them respectfully only to be ignored by their service staff and lied to saying it's almost ready. 15 mins later after telling ourselves today isn't our day for good food, I requested them to cancel the fries and just give me the receipt for the 2 drinks they had some discussion and brought out the 'fries'. It was basically potato fry that we make at home for side dish with some unmelted cheese on top. Nothing at all fancy. Just barely cooked, luke warm sticks of potato.

Maybe if you are a regular they will give you priority. No idea why have a cafe open for public only to cater to your regulars though. All in all, over expensive for something so cheap. You are better off...

Went there for an Americano. They had an item called Triple Chocolate something, and I thought, let me try this out. After 20mins came a plate with what looked like it served 20 years in the army. It was old, large bread which seemed soaked in choco-syrup, coconut, vanilla all poured over three slices stacked unevenly. The edge of the bread was not sliced, and they did not serve a fork with it. Against our wishes we tried to cut it, but it collapsed into pulp, as we hoped it would taste good. But alas, it tasted like something a chef with no tongue would make. We returned it giving the waiter tips on how to make it look less war-torn and not taste like a jar of sugar. Another 10mins later he got the bill including the Rs.300-odd for that gruesome object. We tried to make him understand that we didn't, actually couldn't, eat it, and you took it back. He found it odd we refused to pay for that manhandled food. So the waiter walked to that table beside us where the owners and his team sat talking business like in a Ford Coppola movie. After much deliberation they decided not to charge for the uneaten produce. I wish I could have clicked a picture, but my nervous system was recovering from the experience. This happened several months ago, and when Google asked my opinion on Coffeetales, it all came flooding back. Now I have closure....

Zero Stars.

Visited this cafe today.

Feel robbed and cheated in daylight.

Should have rightfully refused the food and the payment.

Let me begin by giving a gentle warning to everyone to avoid this place altogether.

Others who are interested, read on.

Randomly stopped by this cafe and the ambience was ordinary.

I was swayed by the gentleman who claimed to be working there for the past 2 months and took our order.

He told us how each Maggi in the menu has a special taste to it which was carefully created by an expert chef initially.

We ordered a Maggi for 170/-

What we got was a single 12/- packet Maggi which did not even have the flavors specified.

It was a very nice joke and we got played completely.

Was shocked at the quantity. The dish had absolutely nothing in it.

Zero for quantity and quality.

We did another grave mistake by ordering a drink for 150/- which was worth not more than 30/-

Got a bill for 320/- for food worth not even 80/-

Atrocious. Robbers.

The only way I will feel less guilty is if this review stops 50 others from visiting this place. (I don't think this place is getting any customers in the first place)

With such poor service, What can you expect ???

You deserve to shut down...