Terrible customer service. We didn't receive our order,ice cream, for quite a long time despite few customers who came after us received their order. When we looked at the billing guys, he spoke with another male employee there and both realised that they forgot our order all together. Post this my husband went to the counter and both of them acted as if my husband was not standing there at all and hence my husband couldn't ask for our order details. Post this I went and asked about our order and I asked why such a long delay, the billing guys said that he is only responsible for the billing and the other one was responsible for the service
The other guys just looked up and shook his head (like a what's up kind of attitude) and simply went back to his work
Forget apologizing they didn't even have an apologetic look or attitude.
Why work if they aren't interested.
I have seen the workers attitude before too, talking amongst them without even working the current order and more before too but it was okay since everyone relaxes in their workplace once or twice but today...
Read moreAbsolutely loved my experience at Frozen Bottle, Avadi! The place has a charming vibe, perfect for catching up with friends or just treating yourself to something delicious. 🍧✨
The shakes are incredibly rich and creamy, and the thick shakes, especially the Nutella Brownie and Belgian Chocolate, are an absolute must-try! Their jar desserts are equally amazing — fresh, layered perfectly, and not overly sweet.
The staff here are polite, friendly, and make sure your order is served quickly. The outlet is kept clean and comfortable, making the whole experience even better.
If you're in or around Avadi and craving something indulgent, Frozen Bottle is definitely worth the stop. Delicious treats, good service, and a...
Read moreAbsolutely Loved It!
Frozen Bottle is my go-to spot for indulgent treats! The ambience is cozy and Instagram-worthy, and the staff are always friendly and quick with service. I tried their Belgian Chocolate Thickshake and it was rich, creamy, and perfectly balanced—not overly sweet. The Dessert Jars are a must-try too—both pretty and delicious! Prices are reasonable for the quality and quantity you get.
Highly recommend for anyone craving decadent milkshakes, sundaes, or something cool and refreshing. A perfect hangout spot with...
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