Dindigul Thalappakatti Restaurant — Restaurant in Tiruporur

My recent visit to Dindigul Thalappakatti Biriyani left a very sour taste, and it wasn't because of the food. I ordered a Thalappakatti Chicken Biriyani, which was decent. However, the experience quickly turned frustrating when it came time to pay.

I was given a water bottle to drink during my meal, which I naturally assumed was complimentary, as is the standard practice in almost every restaurant, especially when you're dining in and ordering food. To my surprise and utter dismay, the bill included a separate charge for this water bottle.

When I questioned this, the staff's response was nothing short of dismissive – they simply smiled. This wasn't a smile of apology or understanding, but one that felt condescending and utterly unconcerned with my legitimate query.

It's astonishing that a restaurant prioritizes charging for a fundamental necessity like drinking water over basic customer satisfaction. Water is a human right, and in a dining establishment, it should be a given, not an additional revenue stream. This clearly indicates a business that is money-minded to an extreme, with little regard for the customer's experience or comfort.

This practice is unacceptable and leaves customers feeling nickel-and-dimed. It's a blatant disregard for hospitality. I left feeling completely dissatisfied, and I will certainly think twice before visiting again. Customer satisfaction should always come before such...

I am a preivelage customer for this group of dindigul thalapakatti hotels .. i visit most of life here with my friends and families wherever I travel in tamilnadu.. And today this will be my last time for the visit of this restaurant chain .. Today I visited Dindigul thalapakatti kelambakkam at an hungry moment for lunch on Eid 2023 .. and this is my worst experience and I assure I won't recommend these hotels anymore.. reason : There is no car parking as i have to park in roadside.. i was so hungry being waited for more than 20 min one waiter told me to wait and he forgot me and went off accomodating customers who are more in numbers instead of me since I am an single person.. then again I requested another waiter who told to wait again and again started accomodating customers coming in bulk .. Is this u guys learned wats customer service is ? If u focus on loosing a potential customer u guys know how it will reflect .. I left the hotel saying the same word to the waiter .. Poorest service I have ever faced in my life .. Dindigul...

Truly exceptional non-vegetarian food. While it might not be the most budget-friendly option, the quality of the ingredients and the explosion of flavors in every dish absolutely justifies the price tag. Be prepared for an a la carte menu – they don't offer buffets here, which for me is a plus. It allows them to focus on perfecting individual dishes.

I recently tried their briyani and the fish tikka, and both were phenomenal. The briyani was cooked to perfection, with the meat melt-in-your-mouth tender and bursting with flavor. The fish tikka had a beautiful balance of spices, creating a complex and satisfying taste profile. The portion sizes are decent, and considering the high quality, you won't leave feeling hungry.

Overall, this is a fantastic choice for a special occasion or when you're looking to indulge in some truly top-notch non-vegetarian cuisine. Just be prepared to spend a bit more for this unforgettable...