We visited this outlet with my kid and ordered a Fried Chicken Burger, Chicken Pizza, and a scoop of mango ice cream. Unfortunately, the customer service was extremely poor. When my kid asked for mayo with the burger, the staff refused, citing instructions not to provide extras. I questioned this, given the price (₹150), and they surprisingly compared their outlet to KFC. I disagreed with the comparison and decided to cancel the pizza order due to the poor service. The staff argued that we couldn't cancel the order just because we didn't like the food and insisted we pay for it. I paid for the burger and ice cream (₹200, including ₹25 extra charges) but refused to pay for the pizza. The staff made a disparaging comment about us expecting free food, which escalated the situation. To make matters worse, there were insects flying around the outlet, and one even fell into our burger. Overall, the experience was marred by very bad service. We also requested that waiters to share their owner or concern number to talk about the services, she rudely said you pay first and we will share the contact info which is...
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