Burger King — Restaurant in Uttar Pradesh

A Decent Dining Experience with Room for Improvement. I recently visited Burger King in Gorakhpur and overall, it was a satisfactory dining experience. The restaurant provides a pleasant ambience with ample seating space, making it a comfortable place to enjoy a meal. However, there were a few shortcomings that prevented me from giving it a higher rating.

One of the notable drawbacks was the unavailability of certain menu items. I was disappointed to learn that the grilled wings, which I was looking forward to trying, were not available. It is expected that a restaurant, especially a popular chain like Burger King, should have all their advertised items ready for customers to order. In addition, the absence of Diet Pepsi or Coke was another letdown, as it limited the beverage choices available.

Another issue I encountered was the delayed arrival of the fries. It's essential for a fast-food restaurant to serve all components of a meal together, and the fries arriving much later disrupted the overall dining experience. While I understand that occasional mishaps can occur, this aspect could be improved to ensure prompt and synchronized service.

On the positive side, the quality of the food I did receive was satisfactory. The burgers were flavorful, and the overall taste met my expectations. The staff members were friendly and attentive, adding to the overall pleasant atmosphere of the restaurant.

In conclusion, Burger King in Gorakhpur is a decent place to have a satisfying meal. The ambience and seating arrangements are commendable, providing a comfortable setting for customers. However, the unavailability of certain menu items, including the lack of Diet Pepsi/Coke, and the delayed arrival of the fries were disappointing aspects of the visit. With some improvements in these areas, Burger King could enhance the overall dining experience and earn a higher rating...

I ordered from Burger King AD Mall, Gorakhpur, and was extremely disappointed. I paid for a Molten Cheese Lava Whopper Deluxe and an Original Whopper Veg, both advertised with fresh veggies. What I received in both was just a dry patty with a little sauce and onion — no vegetables as promised. This is completely misleading and unacceptable from a brand like Burger King.

When I complained, I was offered only a coupon instead of a proper refund, which shows zero accountability for serving the wrong product. If this is how Burger King treats its customers, it’s a shame for such a reputed brand.

I will be reporting this to the National Consumer Helpline if not resolved. Strongly advise others to double-check their orders from...

🍔 Food was very good at Burger King. Service was also very good there, rates are also cheaper and what to tell about the taste, it was very yummy , so guys do have a visit to them and enjoy their best ever food. They keep good eye on hygiene and cleanliness too. The staff was generous and services were also swift here. I ordered crispy veg burger which was well baked with soft bun hugging fresh veggies, crispy patty and filled with lipsmacking sauces to add the flavours, it was great on taste and costed just Rs60 which was nothing for this delightful burger. Highly recommended place to satiate your burgers carving to its best and that too at such an...