Feedback on Poor Dining Experience at Domino's Pizza Gandhi park Aligarh
Dear Domino's Team,
I am writing to share my recent experience at your outlet, which was quite disappointing and far from the standard I expected from a reputed brand like Domino's.
I visited the store for lunch with a friend, hoping to enjoy a good meal. Unfortunately, we faced multiple issues that ruined our experience:
Poor Food Quality: The food we received was of subpar quality. The taste was below average and certainly not what we expected for the price paid.
Small Portions: The portion sizes were extremely small compared to the price. It felt overpriced for what little was served.
Overpriced Cold Drinks: The cold drinks were heavily overpriced, and even they didn't taste fresh or fizzy enough.
Non-Functioning AC: The air conditioning in the store was not working, making the environment uncomfortable, especially during lunch hours.
Lack of Space: The seating arrangement was congested and there wasn’t enough space to dine comfortably.
Overall, this experience was extremely underwhelming, and I genuinely hope you take this feedback seriously. As a regular customer of Domino's, I believe the brand should maintain consistent quality and customer satisfaction. I hope necessary actions will be taken to ensure better service and environment in the future.
Sincerely, SAMEER BHASKAR VISITED OUTLET ON 16 MAY...
Read moreThis place is at an easily accessible location. A little crowded most of the times. Lack of chairs for everybody. Waiting time is long. Queue for ordering is even longer. Only one guy at the order counter. Ordering from counter can take a long time then waiting for the order. It would be better if you order in the app and mark as takeout and you can just sit there and eat. Takes kess time. They don't mention on the app while ordering takeout if they are out of some pizzas and after the order they just replace a costlier pizza with a cheap one so please be careful. Confirm it beforehand for the pizzas which are more in demand like paratha pizza. Also, please don't order paratha pizza. It is just like a very hard paratha inside which very bland stuffing is filled and then cooked exactly like a paratha, just more oily, more hard and tasteless. Rest of the pizzas are like any other place. It's on the second floor. There is no parking. It's near the bus stand chauraha so as you know you can park anywhere near the road for a while if you have...
Read morePathetic Taste, Rude staff and disgrace in the name of Dominos. Worst franchise ever, not of Dominos level.
Me along with 2 of my friends dined there and ordered two pizzas. One pizza was sub-standarded for it's prize tag (Not of dominos standard). Liquid cheese in other pizza was fouled with unpleasant taste. On complaint staff guy rudely asked us if we were high on alcohol even when we took absolutely no alcohol. Later on he replaced cheese burst pizza with extra cheese pizza(without liquid cheese) but replacement pizza was of pathetic taste, full of excessive oil and had crust as soft as paratha. Crust was not even able to hold the weight of toppings and bending down. We had no option but to roll the pizza and eat it as we were hungery and it was late night. For the worst, all three of us got bad stomach next morning.
It was pathetic experience ever. Will never visit this outlet again in my life and suggest everyone to do the same. Dominos must consider this franchise for quality checks and shut it down if found...
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