Domino's Pizza | Omaxe Nri City Mall, Greater Noida — Restaurant in Uttar Pradesh

I've had consistently disappointing encounters with this Domino's Pizza chain. Twice, I placed orders online only to have them cancel after acceptance, citing various reasons such as missing ingredients or unavailability of a delivery partner. This lack of consistency is frustrating and has left me with no choice but to reconsider ordering from them.

On one occasion, I decided to pick up my order in person, hoping for a smoother experience. However, the store managed to keep me waiting outside in the freezing winter night for over 20 minutes, despite it being a planned takeaway. The utter disregard for customer convenience and the evident lack of organization has left me thoroughly dissatisfied.

Considering the unreliable service and poor customer treatment, I would strongly advise others to think twice before choosing this Domino's outlet for their next...

Ordered at 8:30 pm, order accepted, payment accepted and showing in app order prepared also but order was not delivered even after one hour , tried reaching out to them but they were not reachable on phone , wanted to understand whether they would deliver order or not as app was showing 9 minutes from last one hour without any update. Called domino's customer care to understand why delay of over an hour , to my surprise they didn't even answered domino's call and I was told by domino's to order from somewhere else just in case they don't deliver , absolute pathetic and irresponsible behaviour, they should not accept order of they don't want to share update on order. Had to eat ice cold pizzas at 10 pm after it got delivered in an...

Dear Domino’s Team,

I’d like to bring to your attention two disappointing experiences I recently had with my orders.

First, I ordered a garlic bread which arrived cold and burnt. Then, the next day, I ordered a Margherita pizza, which is supposed to have cheese, but it had no cheese at all and tasted like plain sauce on bread.

I’ve always enjoyed Domino’s food, but these back-to-back issues were really disappointing. I request that you please look into this matter and arrange a replacement or refund for these items.

Thank you for your attention. I hope this can be resolved soon.

Best...