Domino's Pizza | Vijaipur, Lucknow — Restaurant in Uttar Pradesh

Extremely disappointing experience with Domino’s! I placed an order, and one of the pizzas was missing. Upon reaching out to the restaurant, they acknowledged the mistake and agreed to send the missing pizza. Since I needed to place another small order anyway, I requested them to club the orders.

Here’s where the frustration peaked: the second order qualified for their 30-minute delivery guarantee, but it arrived 45 minutes later. To make matters worse, the app falsely showed the order as “arrived in 19 minutes.”

This isn’t just about the refund I deserved under their policy; it’s about the sheer incompetence and the time wasted dealing with this outlet’s unprofessionalism. Instead of resolving the issue smoothly, they created a mess, wasted my time, and soured the entire experience.

Domino’s, if you can’t meet your delivery guarantees or properly handle customer issues, stop advertising them. Never ordering from this outlet again.

Update:-It has been almost more than 20-25 days still there has been no action taken from the side of...

I genuinely hate Domino's now. Had the worst experience a few months ago when I ordered it at home. My order was delivered in 2.5 hours when the store was just within 5-7 km radius. I contacted the store and the staff rudely replied, "wait krlo..aata hi hoga". They kept lying repeatedly about the order status. I had ordered it for lunch..and i received at time of evening tea. When I got it, the food was obviously cold. I had to throw it away. When i raised the complaint, i received no reply. I even contacted on social media, but no reply. I have boycotted the chain since then. My friends also say that the quality has degraded now. Local cafes serve...

This dominos Outlet never delivers your order on on time. I'm posting this one star review after getting 4 deliveries late by 1:30 hour consistently. There is proper solution to this problem neither restaurant takes responsibility nor the dominos company executive itself. I'm not able to contact anyone for any of my orders placed, it's either restaurant contact number is out of service or delivery boy doesn't picks up the phone and if I complain on there single number dominos portal then i have to wait for 24-48 hours for the resolution. This is not expected from this...