It was an outstanding experience from start to finish. This dealership truly knows how to make car buying a delightful and stress-free process.
From the moment I stepped into the showroom, I was greeted by a friendly and knowledgeable sales team. They patiently listened to my requirements, understood my preferences, and guided me towards the perfect car that matched my needs and budget. They didn't push me towards any particular model but instead provided unbiased advice, which I greatly appreciated.
The showroom had an extensive collection of cars, and their inventory was well-maintained and displayed in a neat and organized manner. It was easy to navigate through the different models and explore their features.
The salesperson accompanying me was well-versed in the details of each vehicle, highlighting their key specifications and answering all my questions with clarity and patience.
The entire purchasing process was smooth and transparent. The staff at NEXA (KTL Automobile) made sure I understood all the paperwork involved and walked me through every step, ensuring that I was comfortable and informed throughout.
I highly recommend this showroom to anyone looking to purchase a new vehicle.
Thank you team Nexa (KTL Automobile), for making my car buying journey such a pleasant one. I am extremely satisfied with my new car, and I'll definitely be returning to you for any...
Read moreThe car buying experience was spoilt due to extreme delays on the day we were expected to get the car. We were told the car was ready at the door for us to just come and pick up at 11.30 am. We reach the showroom at 1 pm and there's no sign of the car for two hours. Nobody there to attend and the agent we called disconnected the call when we asked for specific time when we'll get the car. The payments that were made days in advance were being validated at that point After expressing our frustration to them they brought the car out of their warehouse in a dusty state. It took another half hour for us to take the car along. I feel the preparedness and management needs significant improvement. Such an experience, on the day of dhanteras is not acceptable. This should have been a day with extra prepardness; excess orders can not be provided as an excuse to poor...
Read moreAbout KTL Nexa showroom located at cyber heights Gomti nagar area of Lucknow , i would like to rate a full 5 stars for the ambiance and the staff as well , who were humble enough including the duty manager and cooperative throughout .
Me carrying a hospitality background myself felt as if I visited Amarvilas by Oberois in terms of hospitality and warmth the staff reciprocated, which is itself commendable for a car dealership in Lucknow.
Lastly, i would like to urge everyone reading my review to go out there or call and ask for with Mr. Pradeep Dwivedi (Customers Relationship manager) as I'm very sure you will find the best advise and possibly the best deal. He is a gem of a person when it comes to dealing customers as if they are like family to him , kindly do visit and ask for him for a much more personalised car buying experience.
Thanks &...
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