19/12/2022 The food quality has decreased and quantity has also reduced. Most of the food items were cold or at room temperature. The french fries were very thin and small. In the meal, they serve a small packet of fries which have become tight or hard to chew like thin sticks. The burger was also small and they put only tomato ketchup in the burger. Even in the zinger they put tomato ketchup only as a sauce. The food also contains extra oil. Combo are very expensive and if you purchase everything differently then it becomes more costly.
19/7/2023 Staff was less. Was attended by a boy named Avinash who was sweet and did customer handling very well. There was crowd during night but he was pleasant all the time. Food quality is good. Fries were not hot but we got hot fries when we told they were at room temperature or cold. They were crispy and soft both but the quality improved as this time they were long sticks also thick. Straw was not provided with cold drink. The two self ordering machines don't work for payment. Seats are just beside the big garbage bin if you want to sit near counter which is not good as smell is always bothering...
Read moreDuring my recent visit to this particular outlet, I was pleased with my initial order—the food was well-prepared and nicely presented, making it an enjoyable experience to share with my son. However, when I placed a second order to take home, I was disappointed to find that the grilled chicken was undercooked. Consuming it in that condition could have easily caused digestive issues the following day.
Additionally, I noticed that the cleanliness and overall atmosphere of the store were lacking. The floors were messy, and overall hygiene did not meet the standards I have come to expect. While I understand staff shortages can happen, it should never compromise food safety or store cleanliness. KFC has traditionally been a place for quality meals and enjoyable experiences, but unfortunately, on this occasion, it did not meet those expectations.
I am happy to wait for slow service when the food is excellent and the environment is welcoming. I urge management to address these concerns to ensure the quality and service remain consistent and worthy of...
Read moreThe food quality has decreased and quantity has also reduced. Most of the food items were cold or at room temperature. The french fries were very thin and small. In the meal, they serve a small packet of fries which have become tight or hard to chew like thin sticks. The burger was also small and they put only tomato ketchup in the burger. Even in the zinger they put tomato ketchup only as a sauce. The food also contains extra oil. Combo are very expensive and if you purchase everything differently then it becomes more costly. Pathetic condition of restaurants. You can not find any space to sit as all are dirty. After reporting the issue to the store staff, no action was taken. This outlet is a hell. Staff was not behaving well with the customers. For me taste was worst pathetic i have ever taste in KFC, the amount we are paying and the quality of food was not at all good. Don't recommend it to...
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